Didn’t do the brake flush. Didn’t put the next oil change tag on my windshield, didn’t get me the rear bumper clips I asked for, and didn’t give me the paper that shows me all items that were checked. Also was there 2 1/2 hours for the oil change and tire rotation. I don’t know if the tire and wheels were balanced since I did not get any paper work. I am 78 years old and headed to Alburqueque on Monday. Been a customer for many many years Not Happy!
11/20/2024
Jackie U. VERIFIED CUSTOMER
Customer service is ALWAYS top notch!!! The staff is very friendly, knowledgeable, and very professional!
11/20/2024
Steven Z. VERIFIED CUSTOMER
Great service
11/20/2024
Amelia T. VERIFIED CUSTOMER
He was very patient with me and have a battery issues. He answered all my questions I had.
11/20/2024
Cherlyn H. VERIFIED CUSTOMER
Great service and very friendly. Thank you
11/20/2024
Aaron M. VERIFIED CUSTOMER
Evan was very well versed and did a great job.
11/20/2024
Theresa K. VERIFIED CUSTOMER
I don’t remember talking to a Jacob. I worked with Alex one day and I think Eli another day. I was satisfied with them
11/20/2024
JOSEPH C. VERIFIED CUSTOMER
Best in area!
11/20/2024
Daniel C. VERIFIED CUSTOMER
Above and beyond service rep. Quick efficient and easy!! Kudos!! Thanks for going the extra mile! Coming back to this Toyota and recommended for sure.
11/20/2024
Sreesoumya P. VERIFIED CUSTOMER
Na
11/19/2024
William B. VERIFIED CUSTOMER
Thank you.
11/19/2024
Joyce B. VERIFIED CUSTOMER
Well done
11/19/2024
AMY A. VERIFIED CUSTOMER
Andrew was very nice and explained everything with my car perfectly. I greatly appreciate his assistance and putting my mind at ease.
11/19/2024
Julia P. VERIFIED CUSTOMER
Thank you for completing my oil change in a timely manner! I also really appreciated the children’s area in the waiting room! It was clean and well stocked with drinks and the restrooms were well taken care of as well
11/19/2024
NATHANIEL S. VERIFIED CUSTOMER
How does repairing a nail hole in one tire take two hours. Totally unacceptable. Minor repair to a single tire shouldn't take more than half an hour.
11/19/2024
Paul S. VERIFIED CUSTOMER
Really appreciate Evan’s support.
11/19/2024
Nancy W. VERIFIED CUSTOMER
My vehicle was to be there for over 3 hours. I didn't have another ride, Josh gave me several options, either loaner car or shuttle. I chose shuttle & what an amazing perk! Thank you! Josh contacted me and let me know my care was ready, the shuttle picked me up & I was back home 30 min later!!
11/19/2024
Lewis F. VERIFIED CUSTOMER
Very satisfying experience. Everything excellent. Service tech was professional courtesy and helpful.
11/19/2024
Chad M. VERIFIED CUSTOMER
Always a good experience when working with Evan. Very professional young man.