Made it very clear that I had 3 active recalls to service along oil change & tire rotation. Told the scheduler I only have time to come in once and please make sure all all part were order/available for the recalls before schedule and bringing in. I was told they understood and would have a service adviser call me. Service adviser did call and left message that the engine for Toyota Recall 24TA07 was not available yet so they could only perform the other 2 re-calls which I agreed too. Nothing was said to me that my vehicle gas tank needed to be less than 1/4 full to perform the second Toyota Recall 23TA09. Service call the day of my appointment to tell me they could not perform the service. Then when I showed up to pick up my vehicle, I found out they did not even perform the 3rd Toyota Recall 24V-125. I am very annoyed and disappointed with Brewer Toyota Service.
5/12/2025
Randall T. VERIFIED CUSTOMER
Very fast service in and out less than 30 minutes
5/10/2025
John K. VERIFIED CUSTOMER
Job well done ????
5/10/2025
Barbara C. VERIFIED CUSTOMER
Good job!
5/10/2025
Kenneth B. VERIFIED CUSTOMER
Eric was great and explained everything I needed to know.
5/10/2025
Moises G. VERIFIED CUSTOMER
Gracias
5/9/2025
Veronica E. VERIFIED CUSTOMER
Minor issue but asked them when I checked in to check tires because light was on. They said no problem. Picked it up oil change done but tire light still was on. I was in hurry couldn’t go back in
5/9/2025
Mari Beth. VERIFIED CUSTOMER
Christian was extremely accommodating. He explained everything and kept me updated throughout. He’s also very professional and generous. I appreciated everything he did for me.
5/9/2025
Stacey C. VERIFIED CUSTOMER
My name isn’t Stacey. It’s Andrea Prusko
5/9/2025
Carolyn C. VERIFIED CUSTOMER
Wonderful, quick service. Eddie was so friendly!
5/9/2025
DAVID J. VERIFIED CUSTOMER
Very friendly and efficient. In and out with rental car in less than 15 minutes.
Rental desk team very friendly and efficient. Everyone was prepared .
Car was done early
5/9/2025
Christina D. VERIFIED CUSTOMER
Great customer service as always
5/9/2025
Anthony P. VERIFIED CUSTOMER
Toyota’s going in a different direction I like the six cylinder cars and also the four-cylinder cars for the Camry in the RAV4 but I wouldn’t want a four-cylinder hybrid. I’m just not there yet. I’m sorry thanks for the service.
5/8/2025
Sharon D. VERIFIED CUSTOMER
James did an exceptional job helping me with my RAV4. I truly appreciate the time he spent with me answering my questions. I also appreciated the fact that he was always at his desk. I did not have to wait for someone to show up and help me.
5/8/2025
JOANNE D. VERIFIED CUSTOMER
I’m not crazy about having to come back to complete the safety recall
5/8/2025
Corinne M. VERIFIED CUSTOMER
Appreciate appointment without a long wait time; service was efficient and wasn’t approached with unexpected/unnecessary problems. Complimentary car wash is appreciated. Waiting area is very nice. Customer service is very good.
5/8/2025
Daniel C. VERIFIED CUSTOMER
Service was great….????
5/8/2025
Alice V. VERIFIED CUSTOMER
Alexis and all the staff at Brewer Toyota are the best. Great customer service always!!