Howard was very good.The problem is the cost was $200 more than the quote.Can’t remember the lady who gace me the quote.I drove all the way from Ft Mohave to beat the quote I received here at home! Can you understand my frustration! Don’t want to get anyone in trouble but any kind of business deal relys on an accurate quote.I’ve driven Toyotas for 32 years and this is the worst experience I have had at any Toyota Dealer.
5/7/2024
Jeff H. VERIFIED CUSTOMER
I got really lucky today and received some very professional considerate help from Jose and the service manager, Joe. They surprised me and really went beyond my expectations. Honestly, I couldn’t say enough of how much I appreciated it. I feel thankful.
I really do. Thank you guys a lot, Jeff H
5/7/2024
Mike B. VERIFIED CUSTOMER
It wasn't Danielle's fault. She was told that the part was ordered, and had arrived. It turned out that it was the wrong part.
5/7/2024
Henric C. VERIFIED CUSTOMER
The guy asked me how was my day, answered and said i just came from az carwash. He said but we have a free carwash in here. Told him clearly that i dont use the free carwash. P.S. not all people like to use automatic carwash. Some people are sensitive to swirl marks. If toyota does not care, please respect customers choice. Received a text that my car is done, so went to my agent and he said it is ready for the wash, good thing we ran outside and had the time to pull it. He didnt even care about what i said. Anyway, no choice,just venting out
5/7/2024
Moses A. VERIFIED CUSTOMER
Great service experience
5/7/2024
Audrey B. VERIFIED CUSTOMER
Everyone was very friendly and professional. I missed my appointment last week and they graciously rescheduled me quickly. I can't tell you how helpful it was to have the option to pickup from and drop-off to my work. Thank you to everyone involved! Truky great service!
5/7/2024
Richard M. VERIFIED CUSTOMER
Have to return for a new cover because one they got was scratched as well as the first one, but the service was great thank you
5/6/2024
Shawn C. VERIFIED CUSTOMER
No comment.
5/6/2024
Kristi G. VERIFIED CUSTOMER
Jennifer was very helpful with my situation and told me to feel at ease, kept me informed . Thomas Kenton was my mechanic, they both had my trust and that's hard to do. I'm a worry wart !
5/5/2024
Michael L. VERIFIED CUSTOMER
Very professional and helpful
5/5/2024
Raymond I. VERIFIED CUSTOMER
excellent sevice as usual!
5/5/2024
Brett V. VERIFIED CUSTOMER
Howie was super cool and kept
Me informed. He told me when my car would be done and what issues were upcoming. Highly recommend him
5/5/2024
TINO S. VERIFIED CUSTOMER
Thank you Kenny,
Excellent job as always.
5/5/2024
Steven F. VERIFIED CUSTOMER
Jennifer is the best always great service with her very helpful and friendly
5/5/2024
BETTY G. VERIFIED CUSTOMER
Kenny is a knowledgeable professional and very good at his job
5/5/2024
Erika D. VERIFIED CUSTOMER
He was helpful and kept me informed
5/5/2024
Sam V. VERIFIED CUSTOMER
Mike Busby does an excellent job explaining everything.
5/5/2024
PAT S. VERIFIED CUSTOMER
Everyone was very friendly and went above and beyond what I asked them to do.
5/5/2024
Keri A. VERIFIED CUSTOMER
I always enjoy how nice Evan is! And he remembered the last time I was there my mirror was replaced. He made sure to ask how it was working and if I had any other problems. He’s always great
5/5/2024
MARGARET R. VERIFIED CUSTOMER
Danielle is prompt businesslike and all get it done that’s why I requested specifically her for my service. I have to say all of the staff there are great . Best Toyota dealership I have used in my 40 years of being a toy/lexus customer.