Professional and courteous!
Offering a shuttle service - outstanding
5/29/2024
Hakeem M. VERIFIED CUSTOMER
The driver was rude. I didn’t receive my car back to me after dropping it off from 8am till 320pm Customer service was rude and no help
5/29/2024
Bruce M. VERIFIED CUSTOMER
This is the first bad experience at Sullivan Brothers. It took too long, and I was not kept informed on my cars progress.
5/29/2024
Heather C. VERIFIED CUSTOMER
I had an appointment for a state inspection which should take no more than 30 minutes. After waiting for over an hour, I was told it would be another 30 minutes. I couldn’t stay, so I wasted an hour of my day with my newborn baby at your dealership. Now I have to go back and take care of the inspection another time. Very frustrating.
5/29/2024
Birgitta K. VERIFIED CUSTOMER
When my new Prius was returned to me after service there was a large scrape on the driver’s side fender. I got Patty M & showed her. She started making excuses and denying responsibility instead of working with me. She finally reviewed all videos and could not confirm or deny. She took it to have it “buffed out” where non-matching paint was applied. Next to the Collision Center where a $2100+ repair quote was made (they were nice & professional). And I was sent to the business manager who said it was a scrape not a ding - so not covered. I left very upset.
5/29/2024
Bharat P. VERIFIED CUSTOMER
I had booked appointment for sticker only. And even though I had prior appointment I had to wait 1 hour. Why?
5/29/2024
Janice D. VERIFIED CUSTOMER
Service was efficient and what i expected for cost. Service member was polite and helpful!!
5/28/2024
Susan W. VERIFIED CUSTOMER
I like working with bill. He is calm, honest and straightforward.
5/28/2024
Shawn N. VERIFIED CUSTOMER
Thank you ALL.
5/28/2024
Robert C. VERIFIED CUSTOMER
Good service
5/28/2024
Mondonna S. VERIFIED CUSTOMER
N/A
5/28/2024
Virginia C. VERIFIED CUSTOMER
Thank you, Bob, for another great experience at Sullivan Brothers!
5/26/2024
Christina H. VERIFIED CUSTOMER
The kid that pulled my car around broke my key fob
5/26/2024
Michael S. VERIFIED CUSTOMER
Great service as always
5/26/2024
Thomas B. VERIFIED CUSTOMER
Smooth and good service as always.
5/25/2024
Robert R. VERIFIED CUSTOMER
Christian Small is top notch !
Everything was explained in a timely manner and I was in and out in no time ????
5/25/2024
Cathy C. VERIFIED CUSTOMER
Today was my first experience with the shuttle service. The gentleman was very polite and dropped me off and picked me up at Target! Great service and I think his name was Bill.