I went in for a battery check because my car was slow to start and sounded like the battery was dying and ended up with a $6600 estimate for a bunch of other things. I chose not to do the repairs, but was told the battery issue was just a loose battery cable and was "fixed" (Airport Honda installed the new battery by the way, in Feb. 2023) and that the battery , alternator, and starter tested fine. The car ended up not starting the same morning I picked it up and had to be jumped by AAA. Airport Honda could not even diagnose and fix what I brought it in for. Given that a previous estimate in Aug to replace just two lug studs and lug nuts was $644 + tax (I had a local tire place fix them for $87 out the door), you can see why I no longer trust Airport Honda's ability to accurately diagnose or estimate repairs. They failed to find an oil leak, as well, years ago, replacing the head gadget twice at a crazy price! Another local shop found the issue finally with experienced troubleshooting and finally fixed it for a small fraction of Airport Honda's next estimate. I've been going to Airport Honda for service since 2008, but they have gone downhill, losing my trust.
12/1/2023
Jonathan S. VERIFIED CUSTOMER
very friendly
12/1/2023
Michael J. VERIFIED CUSTOMER
Mary was friendly and thorough.
12/1/2023
Todd B. VERIFIED CUSTOMER
Was very pleasant to work with, friendly and helped me with confidence.
12/1/2023
Teresa R. VERIFIED CUSTOMER
Megan is great service rep !
12/1/2023
Cody E. VERIFIED CUSTOMER
Hannah was absolutely amazing and so helpful. She was very courteous, attentive, and answered all of my questions.
12/1/2023
James C. VERIFIED CUSTOMER
The cost of the oil change was too high,I will be taking my Honda somewhere else for oil changes in the future. Thanks
11/30/2023
Jane B. VERIFIED CUSTOMER
Would recommend for sales and service
11/30/2023
Jenny W. VERIFIED CUSTOMER
We were very pleased with the service that was provided by Honda. We were there for an oil change, tire rotation and balance, and a recall repair and were out in just under two hours! Mary was also very friendly and pleasant to work with!
11/30/2023
Carol Ford. VERIFIED CUSTOMER
Hannah kept me informed through the service on the car. She is helping and pleasant.
11/30/2023
Gennis B. VERIFIED CUSTOMER
Mr Lofollette always expresses courtesy and makes sure your happy with the service
11/30/2023
Peggy S. VERIFIED CUSTOMER
Mary was efficient, friendly, and helpful. Very positive experience.
11/30/2023
Alisha O. VERIFIED CUSTOMER
Everyone was very nice ???? felt very welcoming. With smiles on there faces.
11/30/2023
Bill G. VERIFIED CUSTOMER
I never felt pressured but did feel informed. I’ll reserve comment on the “fix” until I put enough miles on to see if it truly is resolved.
11/30/2023
Mark S. VERIFIED CUSTOMER
Try courteous pleasant experience
11/29/2023
Janet J. VERIFIED CUSTOMER
I always receive great service at Airport Honda. I trust them.
11/29/2023
Paula H. VERIFIED CUSTOMER
Excellent service!
11/29/2023
James K. VERIFIED CUSTOMER
Your welcome
11/29/2023
Betty W. VERIFIED CUSTOMER
Top notch service from ALL at Honda. Used car manager (Darell) and (Dan my sales guy) always takes their time to make sure I am taken care of. Hannah was awesome too.
11/28/2023
Deeanne B. VERIFIED CUSTOMER
Wonderful service. I would recommend to family and friends!