Thank you so much for checking everything out sufficiently. I’m proud to be a Honda owner.
9/4/2024
Katherine S. VERIFIED CUSTOMER
She was very helpful and the car is running great.Thanks
Steve and Kathy
9/4/2024
Jana V. VERIFIED CUSTOMER
Thanks for looking out for me!
9/4/2024
Cathy E. VERIFIED CUSTOMER
She was very knowledgeable at her job. She also kept me up to date on the progress of the repairs. She was very polite and friendly. Easy to talk with, like being a forever friend.
9/4/2024
Alice T. VERIFIED CUSTOMER
I brought my 2018 Honda CRV (which I bought from Airport Honda) in today for an oil change and checkup. Meagan Pless was my service advisor. I always ask for Meagen because I totally trust her to take care of me and my Honda. Thanks for a quick and not expensive service! One of these days I’ll trade it in for another Honda!
9/4/2024
Joyce W. VERIFIED CUSTOMER
Meagan was wonderful!
9/4/2024
Paige S. VERIFIED CUSTOMER
From the young guy who met me at my car letting me know where to go due to it being my first time, to the gentleman at the desk letting me know all the next steps, to Wyatt walking me to my car. I had a very good experience.
Paige
9/2/2024
Laurie H. VERIFIED CUSTOMER
First time bringing my car here and I will choose Airport Honda again. They kept me informed about what was going on and I was able to get a ride home and a pick up also.
9/1/2024
Roy W. VERIFIED CUSTOMER
Very good service neat and clean place.
9/1/2024
Jon P. VERIFIED CUSTOMER
I had a good experience today, but not a great experience. Joe, the service technician took very good care of me, but I wish that the actual mechanic had gone over the truck with me System by System either on a video as he inspected or just walk through the systems With me very briefly. It makes a big difference when you’re about to spend thousands of dollars purchasing a vehicle. You know nothing about it service records overall I had a good experience today at Honda. Thank you.
8/31/2024
Christel C. VERIFIED CUSTOMER
Megan is wonderful, always friendly, helpful, and knowledgeable. I love dealing with her. She goes out of her way to make me feel special and to help me with any needs. I have with my car.
8/31/2024
William S. VERIFIED CUSTOMER
We were very pleased with the service we received today!
8/31/2024
Missy M. VERIFIED CUSTOMER
I brought it in for service and the guy who works there wrecked my car causing $5,600 in damages!
8/31/2024
Jerry H. VERIFIED CUSTOMER
Had to wait longer than representative said and I had grandkids to pick up
8/31/2024
Lisa M. VERIFIED CUSTOMER
Excellent customer service, I always happy when I leave airport Honda after they have serviced my car.
8/31/2024
Charles Q. VERIFIED CUSTOMER
Wasn't greeted by my service provider. I had called the day before and was told to leave key in drop box, I did at 6:15am. I filled out the complete drop box form, and then went to work. After I get off work and return to dealership, I find out that my cat hasn't even been serviced. As I walk up to service providers desk, he was not available,and the other service provider ask if I need any help? I asked her if my truck has been done, she finds out that my serviced hasn't been done, and hasn't even been wrote up for service. As I explain that I used the drop box... she checked the lock box and finds my envelope with my keys, and then provided to help and was able to get my service done with a short wait. Afford a car wash but the car wash was shut down for the day. She was helpful. After all this it did get the service done, but as it was my first service there, lack of providing a service that took all day and was serviced at 5pm rather then the set appointment time at 8:30am. This does not make appointment times fill timely. Also after looking at repair order... it says they used 0w30 oil... which I'm not sure if that grade is recommended for my truck. I hope next service will be a better experience!!
8/31/2024
Martin K. VERIFIED CUSTOMER
Several layers of mix up ordering our part
8/30/2024
Diane C. VERIFIED CUSTOMER
Everyone was very polite. Patrick answered all my questions.
8/30/2024
Jacob K. VERIFIED CUSTOMER
I wanted to note most of this wasn't Joe Lafollettes fault. He wasn't the person who failed to keep records or assured me I would have a loaner available. The oil life still being at 20% after the change I can't speak for though.