Complete breakdown on filling the simplest of requests: “Please replace the wipers. Instead of new blades” I got new wiper arms. It got fixed, but five people were involved. The lady that greeted us. I told her new blades. The lady inside. I told her new blades. The service guy who I met when he said I was ready to go with my $100 “ new blades”. He said the tech made the call. The 5th person is the parts guy. I assume the tech doesn’t have shopping privileges in the parts department. The parts guy might have questioned the decision. And the mileage recorded by the greeter lady got to the computer 6000 miles short. Maybe the team could use a pep talk.
10/6/2024
Mary W. VERIFIED CUSTOMER
Meagan was great!! She kept me informed and was extremely helpful
10/5/2024
Anthony C. VERIFIED CUSTOMER
Hannah always takes great care of us.
10/5/2024
Lena M. VERIFIED CUSTOMER
Things went smoothly and I was in and out quickly.
10/5/2024
Sandra B. VERIFIED CUSTOMER
Meagan is amazing ???? Thank You
10/5/2024
Jamie W. VERIFIED CUSTOMER
Joe is the best! Thank you!
10/5/2024
Lakita C. VERIFIED CUSTOMER
Great service! Will definitely be back.
10/4/2024
Michael D. VERIFIED CUSTOMER
Patrick was terrific. Always get great service at Airport Honda
10/4/2024
Kenneth B. VERIFIED CUSTOMER
Good service but high prices
10/4/2024
Lela J. VERIFIED CUSTOMER
Certainly, looking forward to receiving the survey
10/4/2024
Claire R. VERIFIED CUSTOMER
Hannah is simply wonderful! I felt well taken care of and was extremely pleased with our experience. Thank you again.
10/4/2024
Amanda C. VERIFIED CUSTOMER
Megan is always very helpful and full of energy and her energy is infectious! She has been such a delight to work with even when we had issues with waiting to hear back from Honda parts Megan was always keeping us updated and doing her absolute best that we the customer was taken care best she could.
10/3/2024
Susan R. VERIFIED CUSTOMER
Fast, Friendly and Honest
10/3/2024
Stephen Q. VERIFIED CUSTOMER
I arrived early, but it wasn’t an issue as they got me right in and my car was serviced quickly! Comfortable waiting area, great communication with a cool video of service being done! Love it!
10/3/2024
Patty D. VERIFIED CUSTOMER
Very pleased with Meagans service.
10/3/2024
Larry Q. VERIFIED CUSTOMER
I appreciate Megan’s help in the care of our Odyssey and CRC
10/3/2024
James P. VERIFIED CUSTOMER
Joe continues to be the consummate professional. I have complete trust in his recommendations. Friendly, courteous and helpful describe Joe
10/3/2024
Beth S. VERIFIED CUSTOMER
Meagan was awesome she took care of the nail in my tire and the warranty paperwork. She is always friendly and efficient, I would recommend Meagan every time!!
10/3/2024
Austen B. VERIFIED CUSTOMER
I came in hoping to get some new wheels and tires for my Honda. Wyatt got the service scheduled but forgot to have the parts prepaid. Because of this, they didn’t have the parts when I came in for service. Wyatt acted very quickly to make the situation right, and I couldn’t be happier, both with the way my car looks and the customer service I received from Wyatt. I work in retail: Great customer service doesn’t mean being perfect; it means taking care of the customer, especially when a mistake is made. Wyatt exemplifies great customer service.