Hannah is the best! She is always kind and patient and explains anything I don’t understand. I really appreciate her help and service!
1/3/2025
Steve C. VERIFIED CUSTOMER
Always very happy!
1/3/2025
Shawn G. VERIFIED CUSTOMER
Cannot get in tough with service advisor, tried calling several times.
1/2/2025
Roy W. VERIFIED CUSTOMER
Very nice people and good service
1/1/2025
Cheryl R. VERIFIED CUSTOMER
Service was excellent. Wyatt is the perfect person to have on your team! He was very friendly and funny , communicating clearly with service expectations. Your new Honda dealership is very nice. Thank you for the good experience.
1/1/2025
Tamra J. VERIFIED CUSTOMER
I am satisfied for the most part. The low air ligh came on as soon as I left the dealership. This is the second time this has happened. The front tires did not have enough air in them.
1/1/2025
Leslie Q. VERIFIED CUSTOMER
Joe LaFollette always does a great job taking care of our service needs and communicates quickly!
1/1/2025
Alycia C. VERIFIED CUSTOMER
Everything was very nice and professional.
1/1/2025
Rebecca S. VERIFIED CUSTOMER
Meagan is a Pro! Great service, great follow-up! Thanks!
1/1/2025
Mitzi M. VERIFIED CUSTOMER
Cost was over $100.00 more than I had been led to believe it would be and then the calculation of the bill was inaccurate times 2 before finally getting to a total. But that total was, as stated more than I had been led to believe it would be. Also, the time it took was over more than an hour longer than it should have been. Need to make some improvements!
1/1/2025
Larry S. VERIFIED CUSTOMER
Joe is always great to work with.
1/1/2025
Rachel R. VERIFIED CUSTOMER
Got us in on an emergency. Repaired in the same day!
1/1/2025
Candi S. VERIFIED CUSTOMER
Joe was great, as always. Thanks to his perseverance I finally got a fuel pump to take care of the recall. He is professional, knowledgeable and friendly. I enjoy working with him when my car needs service.
1/1/2025
Shelia T. VERIFIED CUSTOMER
Hannah is amazing! She is the reason we switched Honda service centers to the Alcoa Honda location. She has a great attitude and made us feel welcomed.
12/31/2024
Gerald D. VERIFIED CUSTOMER
Meagan was very helpful and pleasant. She is an asset to the service team.
12/31/2024
Ronald E. VERIFIED CUSTOMER
Your welcome.
12/31/2024
Raymond M. VERIFIED CUSTOMER
Kevin took care of my issue just as he said he would. Great Service
12/31/2024
Scott S. VERIFIED CUSTOMER
I looked at the new wiring harness after getting home and there are wires which are not in the harness sleeve. This harness section is also not clipped into the tailgate where it looks like it should be. With the tailgate being put down of swung out many hundred times (or thousand) over the trucks life time, it just looks like a point of failure. At some point the harness could be pinched. In addition, the caulking weatherstripping was gouged as if someone rushed or didn't use the correct procedure or tools.