Oscar is always very friendly and helpful! Thank you :)
9/16/2023
Shelly P. VERIFIED CUSTOMER
I always thought that an oil change included a new filter. So I was extremely confused when I received a text asking if I wanted a new filter for the added cost of $57. I mean, correct me if I am wrong. Otherwise, yes. Toyota is a pleasure to do business with. Thank you for ALL your services.
9/16/2023
Carole B. VERIFIED CUSTOMER
Every one was pleasant. When I was standing ,while I waited ,someone near by (the gentleman who was tending the popcorn) came over and checked on me and asked if he could help. We visited a few minutes until the manager saw I was still waiting and came over and got things taken care of. The service was faster than normal and I was soon on my way. Smiling and satisfied????. Carole B
9/16/2023
Liana A. VERIFIED CUSTOMER
I would have appreciated a call to explain the findings of the inspection so I could have requested repairs at the time. I understand larger repairs were likely to require an additional appointment but I would have liked to have had the steering wheel button repaired on the same day.
9/16/2023
Raymond B. VERIFIED CUSTOMER
There is a little hole in the passenger seat that was not there before it's like someone had a sharp object in their pocket.
9/14/2023
Craig G. VERIFIED CUSTOMER
Oscar Tapia was excellent. However I was surprised that the car was not vacuumed or washed. In the past it was.
9/14/2023
Not Provided. VERIFIED CUSTOMER
Oscar was extremely friendly and professional. He explained everything going on with my car and went above and beyond during a time of family emergency where my husband was out of state with my father-in-law in the hospital and I realized that I had no car to pick up my children from school and started to panic. Oscar, along with another employee drove to my house and Oscar drove my car to me and caught a ride back to work with the second car. I can not begin to provide high enough praise and gratitud use for the care and consideration provided! He was my hero that day!
9/14/2023
Elaine E. VERIFIED CUSTOMER
Austin is always very helpful, informed, and professional. I enjoy working with him. In addition if he is not available another agent always steps in to be helpful.
9/14/2023
Alina A. VERIFIED CUSTOMER
Oscar is always so nice and gets back to you in a timely manner. Very respectful and great at his job!
9/14/2023
Judith K. VERIFIED CUSTOMER
Nestor does an excellent job helping his customers out.
9/14/2023
Markeeta L. VERIFIED CUSTOMER
Great, friendly service.
The staff is wonderful and the job was done quickly.
9/14/2023
Renato A. VERIFIED CUSTOMER
Very helpful,,answered all my questions and friendly
9/13/2023
Michelle W. VERIFIED CUSTOMER
Austin was very professional and helpful.
9/9/2023
Nicholas T. VERIFIED CUSTOMER
Went out of his way to make sure I was getting everything taken care of with the vehicle
9/9/2023
Angelica Q. VERIFIED CUSTOMER
Nestor has communication and great customer service
9/8/2023
Donald W. VERIFIED CUSTOMER
Prompt, professional and polite. Well done!!!
9/7/2023
Brian M. VERIFIED CUSTOMER
Great service!
9/7/2023
Markeeta L. VERIFIED CUSTOMER
Great service!
9/6/2023
Tyler D. VERIFIED CUSTOMER
Austin was great!
9/4/2023
Alfred F. VERIFIED CUSTOMER
I wish Toyota could be upfront with people about how they can get things done except saying different explanations about the key issue I’m happy with the service we received. But that won’t deter out thoughts about Toyota.