I didn’t want tires rotated. Les Schwab just did them. Now I’m back to where I started.:(
10/18/2023
Keith G. VERIFIED CUSTOMER
The only thing I would recommend would be to have the car closer to the office when finished. I have a back injury and my car was way west of the service center. It was quite a walk. Other customers may be in the same situation. Some times the car is in the space between the office and the service center which is much more convenient. Thanks, Keith G
10/18/2023
Maria A. VERIFIED CUSTOMER
Thank you, Oscar! This was the second time Oscar helped me and I,have been completely satisfied both times! You guys are the best.
10/18/2023
Ellen H. VERIFIED CUSTOMER
Juan was great. He was helpful when I needed clarification and gracious when I was confused.
10/17/2023
Sue S. VERIFIED CUSTOMER
Was very satisfied with the service and Austin explained what need done.
Thank you
10/17/2023
Lynda T. VERIFIED CUSTOMER
Oscar and service was wonderful, however, I was highly disappointed that my extended warranty I purchased covered nothing.
10/17/2023
Jason M. VERIFIED CUSTOMER
I appreciated the customer service. I felt like I was taken care of and will bring my truck in for anything I may need in the futur.
10/14/2023
Not Provided. VERIFIED CUSTOMER
Juan did a great job. He was knowledgeable, communicative, and polite.
10/14/2023
Mark P. VERIFIED CUSTOMER
Excellent service
10/14/2023
Craig R. VERIFIED CUSTOMER
Excellent service
10/14/2023
Amy N. VERIFIED CUSTOMER
The last few times I’ve had my car in for service it’s just been a negative experience start to finish, I hate to say. Always long delays, hard to get answers from people, super expensive. This time the part came in unpainted and nobody had bothered to check so I didn’t even get told until an hour and a half after my car was already supposed to be finished. The employees are always nice but they just seem way too busy for the work load or something. We’ve been long time customers but I’m honestly not sure we’ll be back. It’s frustrating every single time.
10/12/2023
Mike B. VERIFIED CUSTOMER
Even though the labor took longer than expected the price quote was honored. Thanks
10/12/2023
Ruth R. VERIFIED CUSTOMER
Nestor is great to work with—even when it is busy and he’s juggling a lot of customers. He’s good at communication concerning scheduling and drop off/pick up, and answering my questions.
10/12/2023
Dennis G. VERIFIED CUSTOMER
Juan went the extra mile to get the parts needed to complete the project in one day
10/11/2023
Margaret G. VERIFIED CUSTOMER
Good communication
10/11/2023
John D. VERIFIED CUSTOMER
As always, good friendly service.
10/11/2023
Phillip B. VERIFIED CUSTOMER
Everything was fine and much appreciated!
10/11/2023
Ronald A. VERIFIED CUSTOMER
Austin was good to work with. I was disappointed with the lady I talked with that made my appointment. She did not put me in the schedule. Therefore the service department,with Sarah's help,had to work me in. Everything worked out well. Thank you.
10/11/2023
Michael D. VERIFIED CUSTOMER
Austin provided exemplary service and ensured the oil and filter change coupon sent to my phone by Walla Walla Toyota was applied correctly. Kudos!