James was friendly and kept me up to date on the status of my service
2/20/2024
Janis W. VERIFIED CUSTOMER
Zachary is always very considerate of my mobility condition which I really appreciate. He made sure my car got washed and was parked close to the door for me.
2/19/2024
Bernadette A. VERIFIED CUSTOMER
Thank you for fixing my car.
2/19/2024
Randy D. VERIFIED CUSTOMER
Great service!
2/19/2024
Not Provided. VERIFIED CUSTOMER
Adequate and acceptable service provided.
2/18/2024
Camisa J. VERIFIED CUSTOMER
It took awhile to get checked in, my vehicle was not ready at expected time, my vehicle was not washed, another advisor was there to assistant me, but I felt rushed and he did not go over my vehicle inspection so I don't know what was done with my vehicle. There is no online file of the inspection as well too, just the check in. Now that I have to return my vehicle since my steering wheel vibrates when accelerating and I had my differential, tire/balance and aligment done. I live out town and I have to take the time out of my day to travel back in town to get this fix after waiting four hours for the first time.
2/18/2024
Elliana P. VERIFIED CUSTOMER
James was very communicative and real with us. We did not feel taken advantage of like we did in the past because we’re a younger couple (25). A lot of people in flagstaff assume we are dumb college kids and like to up prices like we don’t understand money and how things work. He didn’t. We appreciated his honesty and attentiveness and we’re satisfied with the price.
2/18/2024
John R. VERIFIED CUSTOMER
Great job
2/18/2024
Christine S. VERIFIED CUSTOMER
Hallie and everyone I interacted with on my first visit to Findly Toyota were very professional and highly customer service oriented. Hallie has kept me informed every step of the way and what my options were for my vehicle that needed a very expensive repair.
2/18/2024
William D. VERIFIED CUSTOMER
I was traveling and you worked me in. Thanks
2/18/2024
Mike P. VERIFIED CUSTOMER
James was very helpful and clear on the process. The service was great.
2/18/2024
Cheryl M. VERIFIED CUSTOMER
It took 5 1/2 hours when I was expecting 3
2/17/2024
Kristen D. VERIFIED CUSTOMER
Randy’s knowledge and experience are fantastic. I appreciate his hi wary and efficiency!
2/17/2024
Todd R. VERIFIED CUSTOMER
Great service at parts and service!
2/17/2024
Steve M. VERIFIED CUSTOMER
Hallie is a nice girl. I wasn't feeling well and she got me out early.
2/17/2024
Derrick G. VERIFIED CUSTOMER
The service was great and James help me out with every question I had with my vehicle.
2/17/2024
Renee R. VERIFIED CUSTOMER
I don’t even know what service I got for $300, so disappointed
2/17/2024
Suzanne B. VERIFIED CUSTOMER
**** is the best!
2/16/2024
Robert F. VERIFIED CUSTOMER
Nothing comes to mind
2/16/2024
Karen M. VERIFIED CUSTOMER
We made an appt for 3:30 and it took 2 hrs to get the oil changed. I don't see that making an appt served any advantage. Zack was nice and friendly, but the length of time to complete the service was ridiculous.