We appreciate the quick service this morning. We drive 150 miles round trip to have our Tacoma serviced. When my wife took the truck down 2 days ago for 40,000 mile service and to have a trailer electrical connection installed, she waited hours and nevertheless the correct part wasn’t available. This morning, the correct part had arrived and was quickly installed. Also, an indicator light on the driver’s console was finally turned off - the service team couldn’t figure out how to turn it off 2 days ago. Mission accomplished. Happy to have everything fixed. We are senior citizens and it’s difficult for us to drive this long distance and wait for hours. Thank you for helping us this morning with quick and courteous service. We appreciate it.
3/7/2024
Craig S. VERIFIED CUSTOMER
Zach was great. I called to schedule the service and whoever takes those calls must have scheduled me at the Prescott service center or something so upon arrival I wasn't on the Flagstaff schedule. But Zach (and another young lady) worked me in, no problem. Got the service I needed and helped me understand future service options. Great customer service. Love Flagstaff Dindlay!!
3/7/2024
Raymond F. VERIFIED CUSTOMER
Good
3/7/2024
Danny C. VERIFIED CUSTOMER
Gentleman
3/7/2024
Gisela R. VERIFIED CUSTOMER
Very good service
3/7/2024
John M. VERIFIED CUSTOMER
K C had good knowledge of what was needed and kept me informed of status. He saved me money too.
3/7/2024
Hillary A. VERIFIED CUSTOMER
Hallie was great.
Another thing I am always happy about is how clean you business is.
High five to the cleaning team.
3/7/2024
Bob M. VERIFIED CUSTOMER
Never a problem happy to do business with them.
3/7/2024
Ruth H. VERIFIED CUSTOMER
Michael very friendly and saw that everything was done right.
3/6/2024
Lee W. VERIFIED CUSTOMER
Easy and efficient! Thanks
3/6/2024
Vicki B. VERIFIED CUSTOMER
All was good with the service. Will see you again at 45,000 miles
3/6/2024
Ottilla S. VERIFIED CUSTOMER
Happy customer
3/6/2024
James T. VERIFIED CUSTOMER
The service advisor was friendly and helpful, the service technician was friendly, and knowledgeable, the maintenance work was completed in good time. My one dissatisfaction is the cost of maintenance, too high.
3/6/2024
Shavonna T. VERIFIED CUSTOMER
James was very kind! He had great customer service. Overall, my visit was great!
3/5/2024
Katy G. VERIFIED CUSTOMER
I waited for 2 hours. They fixed my filmy mirrors. But told me they would call me about the sealant cracks and holes.Then he called me after I was driving home and said he would fix it anytime. No thanks. I am going to Flagstaff Subaru.
3/5/2024
Kevin N. VERIFIED CUSTOMER
Randy was extremely helpful and professional getting my 4Runner serviced expeditiously!
3/5/2024
Christopher L. VERIFIED CUSTOMER
Service writers were all rude and unhelpful. I had to drive back and forth from Sedona on 3 separate occasions to get my truck fixed. I did talk with the Manager Tyler, he was very helpful with my horrendous experience there.
3/5/2024
Johanna P. VERIFIED CUSTOMER
They didn’t put the glove compartment back in. It was left on the floor.
3/3/2024
Kelly P. VERIFIED CUSTOMER
Hallie was great. Very friendly and helpful. I liked the new real time update software for updates on car progress.