My advisor Alejo was professional, friendly and knowledgeable. Great experience with dealership.
7/8/2025
Mary Kay. VERIFIED CUSTOMER
He is so polite and answers and answers any questions I have. Hes trustworthy
7/8/2025
Miguel R. VERIFIED CUSTOMER
Excellent service ????
7/8/2025
Alireza G. VERIFIED CUSTOMER
Every things was good ????????????????
7/8/2025
Jose G. VERIFIED CUSTOMER
Everything was good
7/8/2025
Lourdes P. VERIFIED CUSTOMER
Text only. I will reach out, please do not call.
7/8/2025
Nora E. VERIFIED CUSTOMER
Thank you. Bill Horvat. You are the best
7/8/2025
Aramis S. VERIFIED CUSTOMER
Outstanding service from Bill. Fast and highly professional looking into my needs to get the car back on its maintenance requirements.
7/7/2025
Lionel A. VERIFIED CUSTOMER
Elda was professional and prompt, very easy to talk to.
7/7/2025
John M. VERIFIED CUSTOMER
We are visiting from out of state and we were planning on leaving Monday. Alejo was very helpful to ensure that we got our tire fixed in a timely manner so we would not have to stay longer. The service was absolutely fantastic.
7/7/2025
Lourdes D. VERIFIED CUSTOMER
It took longer time this time but it’s kinna ok.
7/7/2025
Mary S. VERIFIED CUSTOMER
Bill has always been a competent and informative service advisor and the only reason I drive from DTLA to VAn NUys for my Lexus service.
Please know that 5 Star service is behind the door of Keyes Lexus with Bill Horvath. M.A. Singer
7/7/2025
Kristie O. VERIFIED CUSTOMER
The wait was too long for my oil change .
No updates on my car thru the app.
No communication with my representative.
No other associates would help me I had to wait for my representative to come back from lunch to get status on my vehicle.
7/6/2025
Jere G. VERIFIED CUSTOMER
Alejandro was GREAT!!!!!
7/6/2025
Dolores D. VERIFIED CUSTOMER
Excellent job
7/6/2025
Micheal M. VERIFIED CUSTOMER
Excellent service!
7/6/2025
Nour E. VERIFIED CUSTOMER
Bill is very professional and nice. I had the smoothest car service experience with him. Thank you Bill
7/6/2025
David G. VERIFIED CUSTOMER
Always easy dealing with Bill. He makes it less stressful
7/6/2025
Seyedehghazaleh N. VERIFIED CUSTOMER
Elda was amazing just like always . Keep it up Elda