Alejo was extremely courteous, friendly, professional, and FAST!
Thank you!!
9/14/2025
Patricia O. VERIFIED CUSTOMER
She was amazing and very efficient. Will definitely book my next service appointment with her.
9/14/2025
Michelle B. VERIFIED CUSTOMER
Sebastian provided excellent service during my car maintenance visit at Lexus. He was friendly, attentive, and made the whole process easy. I really appreciated his upbeat personality and positive energy—it made the experience that much better. Thank you, Sebastian!
9/14/2025
Theresa G. VERIFIED CUSTOMER
Anthony was very polite, kind & professional that I expect from your service ppl. I cannot complain.
9/14/2025
Kenny F. VERIFIED CUSTOMER
Bill was honest and kept on constant contact throughout the repair process.
9/14/2025
Madison Rose. VERIFIED CUSTOMER
Absolutely disgusted by the service I received.!!!!!!
The service Mgr is a deplorable human being!!!!!!!
9/14/2025
Divina D. VERIFIED CUSTOMER
Bill is always very helpful.
9/14/2025
Edman L. VERIFIED CUSTOMER
Sebastian is the best on customer service
9/14/2025
Sonia D. VERIFIED CUSTOMER
Im very thankful for Alejó Morales, hi was very kind and helpful.
9/14/2025
Mary M. VERIFIED CUSTOMER
Sebastian was awesome
9/13/2025
Patricia A. VERIFIED CUSTOMER
Gracias, por ayudarme,la señorita Elda fue muy amanle, y Cortez conmigo, les agradezco por el buen servicio que me brindaron.
9/13/2025
Charlie R. VERIFIED CUSTOMER
Thank You Very Much for your commitment to Great Service!!!!!!!
9/13/2025
Elizabeth P. VERIFIED CUSTOMER
Anthony Pastoral stands out as the best Lexus service consultant I’ve ever had the pleasure of working with in my 20 years as a Lexus customer. He was so kind, considerate, and patient in helping us through a quite stressful situation with our vehicle that had broken down unexpectedly away from home. Beyond vehicle build quality, this type of above-and-beyond care that Anthony provided us is what keeps me loyal to Lexus. Thank you Anthony!
9/13/2025
Vivian A. VERIFIED CUSTOMER
Thanks very helpful
9/12/2025
La Toya. VERIFIED CUSTOMER
I had a generally positive experience with the service department. The service advisor was excellent—she kept me well-informed throughout the inspection process. The rental process was also smooth and efficient, and I want to commend Sam for his professionalism and prompt assistance.
However, I was very disappointed with the wait time and lack of communication when it came time to pick up my vehicle. Despite my vehicle being completed and ready, I waited approximately 45 minutes without any acknowledgment. It wasn't until a service advisor named Bill noticed me that I was approached, though my vehicle still was not brought around. Ultimately, what appeared to be the dealership owner intervened and ensured the vehicle was brought to me.
What was particularly frustrating was that the service manager passed by multiple times without addressing me or offering any assistance. This lack of communication and attention at the final stage significantly impacted what was otherwise a positive experience
9/12/2025
Farnaz E. VERIFIED CUSTOMER
“I’d like to thank Alejo who worked on my car service. I’m really satisfied because he got my job done very quickly.”
9/12/2025
Marianito G. VERIFIED CUSTOMER
Ver helpful. Very knowledgeable.
9/12/2025
Thomas B. VERIFIED CUSTOMER
As always for 20 years Bill provided superb service. He is a main reason I buy Lexus vehicles.