they did a terrible job fixing a big dent and now i have to bring it back and i live an hr away
9/22/2025
Robert A. VERIFIED CUSTOMER
Very good job anthony
9/22/2025
Tomoshige M. VERIFIED CUSTOMER
Arigatou
Thanks
Gracias
9/22/2025
Joshua R. VERIFIED CUSTOMER
Everything ok
9/22/2025
Ama Hr. VERIFIED CUSTOMER
Sebastian was super attentive and got me in and out as soon as possible!
9/22/2025
Yurii M. VERIFIED CUSTOMER
Everything is good! Thank you so much ????????
9/22/2025
Eric E. VERIFIED CUSTOMER
Bill is always absolutely top tier and never misses. He is extremely reliable and makes me feel at home when I come to Keyes Lexus. Not to mention, I gave him a call the day before I needed the service on short notice, and not only was he able to take my car in the next day, but he also coordinated for it to be done in half a day. This guy is absolutely top-notch and irreplaceable.
9/22/2025
Whitney E. VERIFIED CUSTOMER
Alejo is great. I was frustrated that many critical services weren’t included in my final 30K service under my pre-certified plan. Alejo explained everything that was needed. The finance guys need to be more up front during the time of sale. I was really upset but Alejo helped to manage my frustrations.
9/21/2025
Garegin B. VERIFIED CUSTOMER
Great service!
9/21/2025
Daniel M. VERIFIED CUSTOMER
Was not happy with the service. Had to call financial and dealership back and forth. No one had the same information. Felt like i was a detective trying to figure out what was going on. All for them to hold the car for two days with nothing done because at the end of the day. Lexus doesn’t even repair the issue. Just told me at the end of the day, call this number to have it repaired at a different facility.
9/21/2025
Jared K. VERIFIED CUSTOMER
Danecia is super helpful, knowledgeable, and kind. She does a great job and I am grateful.
9/21/2025
Marina B. VERIFIED CUSTOMER
Fast, polite, very helpful in everything
9/21/2025
Atien F. VERIFIED CUSTOMER
Fine and timely service.
9/21/2025
Marian V. VERIFIED CUSTOMER
Alejo was very accommodating
9/20/2025
Satanantana N. VERIFIED CUSTOMER
Great job on what he is doing.
9/20/2025
Cynthia M. VERIFIED CUSTOMER
Elda was very nice and informative. It was my first service appointment and she took me step-by-step. I was able to get an Uber super fast to get me to work on time. I got there before my appointment and there was a Hispanic gentleman that was super nice and helpful as well. Great service.!
9/20/2025
Celene P. VERIFIED CUSTOMER
Bill was very helpful and understanding.
9/20/2025
Harold M. VERIFIED CUSTOMER
Bill is the ultimate service professional. I very much appreciate how he takes care of my car and me.
9/20/2025
Kayla E. VERIFIED CUSTOMER
Exceptional service and care from Danecia! Thank you!