Alejo is a very welcoming person. Getting your car serviced is a lengthy process and Alejo makes sure to get the things quickly as possible.
9/10/2025
Gio D. VERIFIED CUSTOMER
Sebastian is great gay he is professional
And same thing I want to say about manager Karo!
Thank you!
9/10/2025
Patricia Z. VERIFIED CUSTOMER
Alejo, was courteous, professional and took care of making sure I understood what my car service required. I will be requesting him at my next car service.
9/9/2025
Mila S. VERIFIED CUSTOMER
Always a very detailed explanation of the issues.
9/9/2025
Patrick F. VERIFIED CUSTOMER
Bill Horvat is the reason I use your service.
9/8/2025
Hrant Y. VERIFIED CUSTOMER
Alejo Morales he’s a great guy and professional on his job.
9/8/2025
Lili J. VERIFIED CUSTOMER
Thank you Danica for your help
9/8/2025
Omid M. VERIFIED CUSTOMER
Alejo was excellent and helpful and very kind
9/8/2025
Ra R. VERIFIED CUSTOMER
Thank you Anthony for excellent advice and service on my car .
9/8/2025
Domenic P. VERIFIED CUSTOMER
Bill did a great job from start to finish.
He kept me apprised of updates throughout the process. I felt well taken care.
9/8/2025
Jonathon D. VERIFIED CUSTOMER
The last girl I worked with was awful. Danecia saved my customer relationship with Keyes Lexus. Ive had some terrible experiences at this dealership. Thankfully Keyes has Danecia as a valuable asset that adds significant value to the customer base.
Its refreshing to be treated fairly. There are some other good team members also: Hector in sales and Robert in service, and the midway team.
As for Danecia, thank you for your excellent customer service. I appreciate you, take care.
9/8/2025
Nagwa B. VERIFIED CUSTOMER
Very satisfying
9/7/2025
Yuliya K. VERIFIED CUSTOMER
Thank you!!!
9/7/2025
Christopher M. VERIFIED CUSTOMER
For the second time, whoever washes cars before we pick them did a crappy job. My car had dirty white spots all over, I had to clean it when I got home. Anthony was great, but I'll probably take my car to Lexus in Woodland Hills the next time I need service.
9/7/2025
Ilona K. VERIFIED CUSTOMER
Good job
9/7/2025
Jayden C. VERIFIED CUSTOMER
Sebastian is an amazing Service Advisor, very polite, personable, and professional. He aided me and truly carried my experience above and beyond positive. Thank you Sebastian of Lexus.