Your entire team is great. Having never been there I had a few questions that were all addressed
Elda got me in and out with no fuss I knew what I wanted and it was done
9/19/2025
Murray H. VERIFIED CUSTOMER
What I was disappointed in is when we had purchased the car we purchased the extended service policy. We thought it covered way more than it did and then we were smacked with a $500 bill today . I kind of feel that we were due a full explanation with that policy covered But I saw the $500 bill ( for what filter?) it really
Bothered me
9/19/2025
Myrna G. VERIFIED CUSTOMER
Very happy with Arejo He is very professional.
9/19/2025
Sergio E. VERIFIED CUSTOMER
He gave my car a good inpection.
9/19/2025
Theresa C. VERIFIED CUSTOMER
Have been a long time customer of Keyes Lexus and my service account manager has been Anthony. He is an exemplary account service manager through the many years and in my opinion a quintessential one. High level of expertise and knowledge provides a truly high level of confidence in the services and assistance provided. Anthony is committed to providing excellent customer support and service always!
9/19/2025
Ruth R. VERIFIED CUSTOMER
Excellent Services , Thanks to the crew !
9/19/2025
Joseph B. VERIFIED CUSTOMER
Friendly & helpful. Very professional.
9/19/2025
Ian S. VERIFIED CUSTOMER
He very helpful
9/19/2025
Dwain C. VERIFIED CUSTOMER
Anthony is always Amazing Customer Service is in his DNA I truly trust and Appreciate his service thank you Mr Duane Cobb sr ????????????
9/19/2025
Ricardo M. VERIFIED CUSTOMER
Thank you Elda! Excellent service! Highly recommended! Back again
9/19/2025
Maria G. VERIFIED CUSTOMER
Anthony always helps me out, he’s great and gets things done quickly.
9/19/2025
Esperanza G. VERIFIED CUSTOMER
Great experience at Keyes Lexus in Van Nuys. Professional and friendly staff advisors.
9/19/2025
Jillian C. VERIFIED CUSTOMER
I had an appointment and was expecting this check in process to be fairly quick but I waited for about 15 minutes before being seen
9/18/2025
Justin D. VERIFIED CUSTOMER
Bill is a gentleman, really enjoyed working with him.
9/18/2025
Julie S. VERIFIED CUSTOMER
Anthony was as awesome as always. I trust him with my Lexus!
9/18/2025
Mohammad G. VERIFIED CUSTOMER
Sebastian is a good and nice personality.
9/18/2025
Elaheh R. VERIFIED CUSTOMER
She was one of the best I have ever had
9/18/2025
Helen G. VERIFIED CUSTOMER
Great service
9/18/2025
Mohammad K. VERIFIED CUSTOMER
If you guys gime me rx350h luxury one with same monthly payment
I can trade in definitely
9/18/2025
James F. VERIFIED CUSTOMER
Was urged to make an appointment from Lexus for an unknown recall item. Turns out - the part wasn’t in stock. Not very happy. Last visit, It took 2 days to fix a flat tire.