No additional comment overall very pleased with the service. Thank you
3/1/2024
Marcia B. VERIFIED CUSTOMER
I needed to receive appropriate return calls. I had to keep calling to get an update. Very frustrating…
3/1/2024
Hovhannes H. VERIFIED CUSTOMER
Anthony was very nice, but the technician were completely negligent. Driving home at night the car front left wheel felt strange. And the weird noises got worse on the freeway. I pulled out and inspected the front left wheel and it was not attached. 2 of the 5 nuts were completely missing and the other 3 were not even hand tight, probably seconds away from flying off with my wheeling doing the same possibly causing a deadly crash. This was a level of negligence I never expected.
3/1/2024
Tatyana K. VERIFIED CUSTOMER
thank you everything was done quickly excellent service provided
3/1/2024
A P. VERIFIED CUSTOMER
Anthony is the best
3/1/2024
Ben A. VERIFIED CUSTOMER
Excellent!
2/29/2024
Ned B. VERIFIED CUSTOMER
No service
2/29/2024
Yi Y. VERIFIED CUSTOMER
Although it took a little longer than ather days,but it was nice that you were kind????,
2/29/2024
Timothy G. VERIFIED CUSTOMER
NA
2/29/2024
Reiko S. VERIFIED CUSTOMER
I did not care for the attitude of anyone I delt with EXCEPT Robert who welcomed me to Lexus when I drove in. He was very polite and friendly.
2/29/2024
Tanawat S. VERIFIED CUSTOMER
The rep who helped my parents was cultural insensitive. He mumbles when he speaks and I had know clue what he was explaining to me about my car battery problem. I asked simple questions and he was sarcastic in his response. Should learn customer service skills. If he wants to talk to me about this he can call me anytime. ****-****-xxxx. Definitely not the type of service I expected. The rep who helped my parents with our car was great "Robert".
2/29/2024
Elsy G. VERIFIED CUSTOMER
William/Bill is such a seasoned and knowledgeable service rep. He’s always gracious in his greeting and ensures you as a client have his attention when he’s working with you. Appreciate his advice and for him going one step further to ensure he can be as helpful as he can!
Elsy
2/29/2024
Dean W. VERIFIED CUSTOMER
Great attitude from everyone, extremely helpful.
2/29/2024
Karen B. VERIFIED CUSTOMER
ALI IS THE BEST GIVE HIM A PROMOTION OR RAISE
2/29/2024
Lynn J. VERIFIED CUSTOMER
Always excellent service, Anthony is my go to tech, he’s great!
2/29/2024
Gabriel P. VERIFIED CUSTOMER
Very good service Ali very professional
2/29/2024
Catherine F. VERIFIED CUSTOMER
Anthony is the best! 10+++
2/28/2024
Rosa M. VERIFIED CUSTOMER
Calvin was very professional and courteous, hope he will assist me again on my next visit
2/28/2024
Henrik A. VERIFIED CUSTOMER
Ali is always nice and professional. He is a great asset to Lexus. Thank you Ali
2/28/2024
Gloria A. VERIFIED CUSTOMER
I am happy with the service done on my car. Efficiency was delivered and will always come back for further needs. Thank you.