Elda Lopez is helped me behind on her job. Really appreciated her insight
in helping me with my car service this week.]
12/28/2025
Brandon T. VERIFIED CUSTOMER
Did a good job .
12/28/2025
Marlene K. VERIFIED CUSTOMER
Anthony always goes above my expectations when I
Bring my car in for service. He’s so polite and very
Helpful.
12/25/2025
Gerald R. VERIFIED CUSTOMER
Thank you Bill for your support!
12/25/2025
Amir B. VERIFIED CUSTOMER
Customer service perfect maintenance perfect. Everything was the best. I always happy with Lexus company
12/25/2025
Hasmik G. VERIFIED CUSTOMER
Thank you!
12/25/2025
Benik M. VERIFIED CUSTOMER
Elda Lopez is awesome she is doing her job very well and she is very responsible. This was the second time she was doing my car's paperwork and this time I was asking for her. I think she is one of the employees who keeps the high rates of the Keyes lexus dealer. Again thanks for her service.
12/24/2025
Vahid T. VERIFIED CUSTOMER
Long wait, anger faces, price inquiry was almost doubled comparing to Keyes Lexus online price, and finally wrong decision was taken by the service advisor without informing me.
12/24/2025
Debbie M. VERIFIED CUSTOMER
I appreciated Bill’s patience and assistance.
12/24/2025
Amy R. VERIFIED CUSTOMER
Danecia is great and takes care of
Her customers.Very professional.
Jaime also helped and was very
Courteous and provided.great
Customer service.The.staff at lexus of
Van Nuys are wonderful! JUST A COMMENT
MAYBE A NICE FILTERED WATER COOLER
IS BETTER THAN HAVING TO GO WASTE PLASTIC WATER BOTTLES
12/24/2025
Ittel U. VERIFIED CUSTOMER
Denicia is a pleasure to work with
12/24/2025
Raul P. VERIFIED CUSTOMER
They lost my car… they lost my Keyes
They forgot to close my hood
And the bell wouldn’t stop
Let’s just call it Xmas jitters by all
Car seems to humming nicely
Will let u know of any major issues…
Happy Holy Days
12/24/2025
Debbie B. VERIFIED CUSTOMER
Very satisfied
12/24/2025
Sherri R. VERIFIED CUSTOMER
Bill was off but Jaime stepped up to the plate! We had brought our car in with a headlight problem.problem. We thought everything was fine and left town. We'll, turns out we had the same problem as when we brought it in. It was not fixed. So, we came back from P.S. to have the problem looked at. Bill was off today so Jaime took over and got the problem fixed!! He even showed me how/where the fog lights were. Off we go again to vist family. Happy Holidays. Jaime is GREAT!!
12/23/2025
Robert G. VERIFIED CUSTOMER
Alejo is excellent to deal with. He is such a great addition to your team. So happy to have him as my advisor. Always a gentleman.
12/23/2025
Sharon F. VERIFIED CUSTOMER
anthony is just the best. he always keeps me updated on the situation with my car maintenance and always is dependable, knowledgeable and professional.
12/23/2025
Sheldon L. VERIFIED CUSTOMER
Bill is extremely thorough, professional, friendly and makes servicing your car a pleasure
12/22/2025
Edgar K. VERIFIED CUSTOMER
Anthony exceeded my expectations for the car service. Very caring and personable, also very knowledgeable. Highly recommend everyone if they need a service for their car
12/22/2025
Janet C. VERIFIED CUSTOMER
Great
12/22/2025
Logan D. VERIFIED CUSTOMER
Yes very nice and trustworthy service adviser great and excellent customer service. Joseph keep me advised at all times of what status of the vehicle during service and communication was top of the line. I would recommend all customers come to see Joseph he is a highly qualified service advisor with a great communication and customer service.