Danecia is absolutely amazing! Her joyous and friendly personality makes for a great experience with her. She delivered phenomenal customer service.
5/22/2024
Tae P. VERIFIED CUSTOMER
Very satisfied with your service
5/22/2024
Marjorie Z. VERIFIED CUSTOMER
Thank you!
5/22/2024
SHERRI G. VERIFIED CUSTOMER
I didn’t like the upsell.
5/21/2024
Louie N. VERIFIED CUSTOMER
Thank you
5/21/2024
Michelle M. VERIFIED CUSTOMER
Sadly this visit made me feel that i was not taken care of by my advisor… not the same as the last time that i was there… looks like its a busy time for him
5/21/2024
Rashid K. VERIFIED CUSTOMER
Joe was very courteous and helpful.
5/21/2024
Anastasia L. VERIFIED CUSTOMER
Danecia is a wonderful service advisor. She always goes above and beyond for me. I am her repeat customer of several years.
5/20/2024
Cindy V. VERIFIED CUSTOMER
Very satisfied with the service!
5/20/2024
Gwendolyn S. VERIFIED CUSTOMER
Calvin was great! No complaints at all. I only want to have h take care of me and my car in the future.
5/20/2024
Kunzang T. VERIFIED CUSTOMER
Ali provides good experience
5/19/2024
Tessie P. VERIFIED CUSTOMER
Great job
5/19/2024
Sasha C. VERIFIED CUSTOMER
Our service at Lexus was appalling. My husband got there at 10 am for our complimentary 5k miles service and they didn’t even complete the car within the two hour time frame that was promised. A 5k mile service should take a max of 20 minutes as it is checking tire pressure and checking floor mats. After two hours of waiting my husband decided to leave and asked for the car back. Meanwhile there were plenty of customers that arrived after him and left beforehand. My service was not done today and it was dissatisfying. He was the only one left waiting for our car while the technicians all took their lunch break at noon. Then I received a text saying the service was complete when they didn’t even start. I called the service department and ask to speak to the manager there about my dissatisfaction and Jamie never called me back after given an hour window. Beyond not happy
5/19/2024
Anahit Y. VERIFIED CUSTOMER
I am very happy with Joe Broytman's courtesy, professionalism and punctuality. Thank you Lexus and Joe!
5/18/2024
Clider M. VERIFIED CUSTOMER
No comments at this time.
5/18/2024
Artur C. VERIFIED CUSTOMER
Calvin provided high quality service and support under his responsibility, but the vehicle’s problem for which I visited has not been fixed.
5/18/2024
Farrah T. VERIFIED CUSTOMER
Excellent service
5/18/2024
Robert K. VERIFIED CUSTOMER
Awesome
5/18/2024
Young Y. VERIFIED CUSTOMER
????
5/18/2024
Pamela W. VERIFIED CUSTOMER
Joe made it so easy and I am very impressed with the entire experience.