Sebastián was excellent in providing me with information about my vehicle
12/31/2025
Thomas J. VERIFIED CUSTOMER
I came to get my car repaired and everything went very smooth and I appreciate that.
12/31/2025
Dana Flowers. VERIFIED CUSTOMER
Alejo is the reason why I stay with Lexus. He takes care of everything g so professionally & courteously. He’s a pleasure to work with.
12/31/2025
Harold T. VERIFIED CUSTOMER
Bill is the best. He takes a personal approach to making sure you are taking care of with what ever you have problems you have with your vehicle. He also remembers your name, which is a rarity. Real pro!
12/31/2025
Maria W. VERIFIED CUSTOMER
excellent service sebastian was very helpful nice person kind thank you ???? for getting me uber wile doing the cervice at my car
12/31/2025
Khalid M. VERIFIED CUSTOMER
Amazing service , very happy with Andre . Thank you very much for the best customer service provided.
12/30/2025
Mitchell C. VERIFIED CUSTOMER
The reason I lease my car through Lexus is because Bill is giving me great service for ninth straight years. That is the Lexus dealer ship on Van Nuys Blvd..
12/29/2025
Zinaida U. VERIFIED CUSTOMER
All great and outstanding!
12/28/2025
Omid H. VERIFIED CUSTOMER
Elda Lopez is helped me behind on her job. Really appreciated her insight
in helping me with my car service this week.]
12/28/2025
Brandon T. VERIFIED CUSTOMER
Did a good job .
12/28/2025
Marlene K. VERIFIED CUSTOMER
Anthony always goes above my expectations when I
Bring my car in for service. He’s so polite and very
Helpful.
12/25/2025
Gerald R. VERIFIED CUSTOMER
Thank you Bill for your support!
12/25/2025
Amir B. VERIFIED CUSTOMER
Customer service perfect maintenance perfect. Everything was the best. I always happy with Lexus company
12/25/2025
Hasmik G. VERIFIED CUSTOMER
Thank you!
12/25/2025
Benik M. VERIFIED CUSTOMER
Elda Lopez is awesome she is doing her job very well and she is very responsible. This was the second time she was doing my car's paperwork and this time I was asking for her. I think she is one of the employees who keeps the high rates of the Keyes lexus dealer. Again thanks for her service.
12/24/2025
Vahid T. VERIFIED CUSTOMER
Long wait, anger faces, price inquiry was almost doubled comparing to Keyes Lexus online price, and finally wrong decision was taken by the service advisor without informing me.
12/24/2025
Debbie M. VERIFIED CUSTOMER
I appreciated Bill’s patience and assistance.
12/24/2025
Amy R. VERIFIED CUSTOMER
Danecia is great and takes care of
Her customers.Very professional.
Jaime also helped and was very
Courteous and provided.great
Customer service.The.staff at lexus of
Van Nuys are wonderful! JUST A COMMENT
MAYBE A NICE FILTERED WATER COOLER
IS BETTER THAN HAVING TO GO WASTE PLASTIC WATER BOTTLES
12/24/2025
Ittel U. VERIFIED CUSTOMER
Denicia is a pleasure to work with
12/24/2025
Raul P. VERIFIED CUSTOMER
They lost my car… they lost my Keyes
They forgot to close my hood
And the bell wouldn’t stop
Let’s just call it Xmas jitters by all
Car seems to humming nicely
Will let u know of any major issues…
Happy Holy Days