Waited 2 hrs in waiting area. Never got any updates. Went to service desk. Ryan was not around, another advisor helped me. Went back in. 45 minutes to get another update
3/28/2026
Lori M. VERIFIED CUSTOMER
My problem is not with John Geiger. I'm sure he will follow up with me with my damage issue. It is dis-heartening that the money, time and effort that I have put into my Toyota vehicles is not put forth with respect from the service technicians. Today has not been my only negative experience. Thank you.
3/27/2026
Dustin A. VERIFIED CUSTOMER
Always a job well done. Thanks for the good service
3/27/2026
David T. VERIFIED CUSTOMER
I was pleased with the speed and efficient of the maintenance team.
3/27/2026
Kris S. VERIFIED CUSTOMER
Great service
3/27/2026
Alan L. VERIFIED CUSTOMER
John Geiger is fantastic!! John has been our service advisor since we bought our Corolla brand new in 2015! He always remembers us and our vehicle. What a great person and great job!
3/27/2026
Loren D. VERIFIED CUSTOMER
John takes care of everything and is a credit to Evans. He is dedicated to excellence.
3/26/2026
Judith C. VERIFIED CUSTOMER
Not selling
3/26/2026
Michael K. VERIFIED CUSTOMER
Great job!
3/26/2026
Veronica M. VERIFIED CUSTOMER
I have been in search of a reputable place to have service done on my vehicle. Customer service is of utter importance to me. My first experience was easy and pleasant. I may have found what I was looking for.
3/26/2026
Bob F. VERIFIED CUSTOMER
I appreciate the video summaries from the tech as they go over my truck.
3/26/2026
Tyler F. VERIFIED CUSTOMER
John has been my service provider at Toyota for quite a while and he’s awesome every time. 10/10!
3/26/2026
Michael P. VERIFIED CUSTOMER
All ways a good experience thank you.
3/25/2026
John A. VERIFIED CUSTOMER
Very professional and friendly.
3/25/2026
Peggy D. VERIFIED CUSTOMER
I was very pleased with the help I got from Matt. He cared! He was accurate on the time it would take. Matt kept me updated. I had questions about service, and he answered them for me. He is definetely an asset to your service department.
Peggy D
3/25/2026
Marda G. VERIFIED CUSTOMER
Vety satisfied Marda G
3/25/2026
Evans Toyota. VERIFIED CUSTOMER
This isn’t my service. I was not at the dealership today and I don’t own a Toyota tundra. They said they would give me a call back and I never heard back. The said they needed to look into it. John Geiger messed up is what happened and this is not my bill. I hope I won’t be hassled for this bill that isn’t mine. Really questioning if Evans Toyota knows what the heck they are doing. Starting to think we may have made a mistake by purchasing from this dealership. Purchased 3 weeks ago and not starting off very good.
3/25/2026
Chloe V. VERIFIED CUSTOMER
Diagnosis missed my gasket being blown not just my radiator and water pump.