The bill wasn’t quotes properly. If I hadn’t looked over the final price, I would have paid 200 dollars more than what I authorized. The tech who assisted me honored the original price quoted though.
4/15/2025
Stephanie B. VERIFIED CUSTOMER
He was very nice. I particularly liked the videos sent by the technician. Dave and the technician both made me feel confident in the integrity of Evan's Toyota. I had had a terrible experience with Fort Wayne Toyota so it is good to know there is an honest shoppe where I can get my car fixed. Thank you
4/15/2025
Robert G. VERIFIED CUSTOMER
Plus - you send me a message TODAY - that my vehicle is ready and I can skip the line and pay online and go straight to my car parked outside. Really? I paid and left with the vehicle last Friday. You guys have problems.
4/14/2025
Not-Provided M. VERIFIED CUSTOMER
Too long a wait for an oil change
4/14/2025
Robert B. VERIFIED CUSTOMER
Kylee was very friendly, courteous, and professional in her interactions with me. A real asset to Evans Toyota!
4/14/2025
Kay R. VERIFIED CUSTOMER
I understand Saturday not having a full crew, but I was told it may take 1 1/2 hrs. Unfortunately it turned into a 3 hour session that I was not expecting, and except for when I went out to service and asked at the 2 hr. mark and was told it was almost ready, and yet it was still another hour.
4/13/2025
Thomasa G. VERIFIED CUSTOMER
John provided excellent customer service. He was friendly and courteous, and exact with the time estimation.
4/13/2025
Hayley B. VERIFIED CUSTOMER
John’s the best! Very honest and kind
4/13/2025
Heath T. VERIFIED CUSTOMER
Great!! The staff is awesome
4/12/2025
Anne M. VERIFIED CUSTOMER
John was very helpful and thought of something we could do about the squeak of tires. This was the fifth time I have come in to fix it. As of today (Saturday) it is working. He is great to work with and always glad when I get him .
4/12/2025
Chris W. VERIFIED CUSTOMER
The oil change went longer on time than I was told on how long it would take, because they wete busy. They gave me a discount on what I owed for waiting longer. I was very happy. They take care of their customers.
4/12/2025
Marc J. VERIFIED CUSTOMER
John and staff were great, fantastic customer service and quality character carried through the entire process. Thank you guys again for all the help and thank you John!
4/12/2025
Kenneth W. VERIFIED CUSTOMER
It took to long to just rotate my tires. 1 1/2 hrs
4/12/2025
Thomas H. VERIFIED CUSTOMER
He was very polite and made you feel comfortable.
4/12/2025
Rebecca L. VERIFIED CUSTOMER
Thank you for great service!
4/12/2025
Nancy C. VERIFIED CUSTOMER
Have a 2024 Highlander
4/12/2025
Ben M. VERIFIED CUSTOMER
Just seems to take a long time
4/12/2025
Kricket D. VERIFIED CUSTOMER
John and Jerry took really good care of my 1990 Jeep Wrangler, I am very impressed with their knowledge, thank you so very much for both of them and showing a few things that I wasn't aware of.
4/11/2025
Jillian L. VERIFIED CUSTOMER
John went above and beyond to help take care of the repairs needed, and I really appreciate that the issue has been resolved.