David and Jeremy were excellent and super friendly and helpful
5/23/2025
Robert M. VERIFIED CUSTOMER
He told me a little longer than a hour to service the car. It was over 2 hours for the oil change. That is too long to make someone to wait for an oil change. I bought this car brand new from Evans 10 years ago and never had to wait that long.
5/23/2025
Timothy B. VERIFIED CUSTOMER
Everything went well
5/23/2025
Richard H. VERIFIED CUSTOMER
John Geiger was my service advisor and he is the best.
5/23/2025
Kenneth M. VERIFIED CUSTOMER
Kylee went above and beyond. Great service.
5/23/2025
Lisel G. VERIFIED CUSTOMER
Had my van all day. All the maint required, warning lights still on when I picked it up. Charged $300+ dollars to do absolutely nothing. Would likely have received better service from an unlicensed hobo I found in a park. Took the “diagnostics” and $8000+ estimate you gave me to another shop and having the same work done for 1/4 the cost. Your shop is criminal and you should be ashamed.
5/23/2025
Susan R. VERIFIED CUSTOMER
I came in for a simple oil change yet, I was having difficulty with the Apple Pay and connecting my phone to the hands-free system of the car. The technician took it upon himself to lecture me on updating my phone and anything else, but helping me with the issue! Why would I also then need to drop my car and my phone off for four hours to prove that the issues that I’m having are happening when it is all over the Internet that the 2024 Highlander is having trouble with this particular situation. Unhappy for sure.
5/23/2025
Doreen R. VERIFIED CUSTOMER
John has excellent customer service skills. He also went outside to helped me with my map sound . He never made me feel dumb and gave me confidence . John is definitely an asset to Toyota. Thank you , Doreen.
5/23/2025
Violet W. VERIFIED CUSTOMER
Quick service, explained service well.
5/23/2025
Nhan N. VERIFIED CUSTOMER
Thank you.
5/22/2025
Carol M. VERIFIED CUSTOMER
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5/22/2025
Josh B. VERIFIED CUSTOMER
John is great to work with. So is the technician, Kevin Krouse.
5/22/2025
Vince T. VERIFIED CUSTOMER
Evans service staff John Geiger and Jeremy Danner were very knowledgeable and professional. I make sure to tell friends and family to service with Evans Toyota. -Vince T
5/22/2025
Kent S. VERIFIED CUSTOMER
Nice Friendly ????
5/22/2025
Rhonda H. VERIFIED CUSTOMER
Happy upbeat and very professional. The service was completed in a very timely matter.
5/22/2025
Luke R. VERIFIED CUSTOMER
Jeremy did great. This is a recommendation to return headlights to auto after completing service. This was the fourth oil change in a row that headlights were in the off position. Unfortunately, I forgot to check and was pulled over for failing to have my lights on.