I came in for a simple oil change yet, I was having difficulty with the Apple Pay and connecting my phone to the hands-free system of the car. The technician took it upon himself to lecture me on updating my phone and anything else, but helping me with the issue! Why would I also then need to drop my car and my phone off for four hours to prove that the issues that I’m having are happening when it is all over the Internet that the 2024 Highlander is having trouble with this particular situation. Unhappy for sure.
5/23/2025
Doreen R. VERIFIED CUSTOMER
John has excellent customer service skills. He also went outside to helped me with my map sound . He never made me feel dumb and gave me confidence . John is definitely an asset to Toyota. Thank you , Doreen.
5/23/2025
Violet W. VERIFIED CUSTOMER
Quick service, explained service well.
5/23/2025
Nhan N. VERIFIED CUSTOMER
Thank you.
5/22/2025
Carol M. VERIFIED CUSTOMER
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5/22/2025
Josh B. VERIFIED CUSTOMER
John is great to work with. So is the technician, Kevin Krouse.
5/22/2025
Vince T. VERIFIED CUSTOMER
Evans service staff John Geiger and Jeremy Danner were very knowledgeable and professional. I make sure to tell friends and family to service with Evans Toyota. -Vince T
5/22/2025
Kent S. VERIFIED CUSTOMER
Nice Friendly ????
5/22/2025
Rhonda H. VERIFIED CUSTOMER
Happy upbeat and very professional. The service was completed in a very timely matter.
5/22/2025
Luke R. VERIFIED CUSTOMER
Jeremy did great. This is a recommendation to return headlights to auto after completing service. This was the fourth oil change in a row that headlights were in the off position. Unfortunately, I forgot to check and was pulled over for failing to have my lights on.
5/21/2025
Mary L. VERIFIED CUSTOMER
Awesome service!
5/21/2025
Mary M. VERIFIED CUSTOMER
Friendly and prompt service. Thank you
5/21/2025
Judith D. VERIFIED CUSTOMER
I’m totally satisfied and happy with my entire experience with your team!
5/21/2025
Payton B. VERIFIED CUSTOMER
Super friendly and finished service in a timely manner!
5/21/2025
Peter B. VERIFIED CUSTOMER
The woman who answered the phone for the service department and scheduled my appointment was especially pleasant.
5/21/2025
Sheri M. VERIFIED CUSTOMER
David provided professional service and knowledgeably answered the questions I had. Evans Toyota service department has always provided great service.
5/20/2025
Kristina I. VERIFIED CUSTOMER
Kylee was professional and made sure all my needs were addressed. My concerns were solved and I appreciated her kind demeanor.
5/20/2025
Brian K. VERIFIED CUSTOMER
Thank you for your teams amazing service - very pleased.