Evans Toyota Auto Repair Service

Kay was very detailed and knowledgeable. She followed up on a past issue that was mentioned last winter but never was addressed. She even called with a follow up.

Excellent job and vehicle serviced on time for customers afternoon commitments

Great agent. Very helpful. Awesome job helping.

Thank you very much for keeping an eye on each of the users of this prestigious company. Thank you for taking care of each one of us.

I was up there at 8:00 this morning for a tire rotation and I was in the waiting room for 2 hours and when one of the workers walked through I stopped him and asked him what was taking so long so he went back down to check out with the issue was. He came back a few minutes later with my key and my paperwork and said that the guy that was handling my service request got occupied by another customer and it seemed he was occupied for a very long time because I don't believe a tire rotation takes 2 hours. And if I had not asked one of the workers about it I do not have any idea how much longer I would have sat there in the waiting room waiting to be told that my car was done. When the young man gave me my key and my paper he said my car was already parked out side and it was ready to go. I have no idea how long it was sitting out there but since the guy that was dealing with my tire rotation also had another customer that apparently was more important than me I would think he should have and would have and could have given someone else my key and my paperwork as soon as my RAV was done so I could be on my way in a little more timely fashion then waiting 2 hours until I finally checked on what the issue was myself. In all the past times that I have been up there I do not think I've ever had to wait so long for such a small amount of work to be done and apparently being forgotten about. That's about it. I would prefer the next time I go up there for my tire rotations and my oil changes that I have a different person behind the desk take care of me instead of forgetting about me because some other more important customer has his attention for more important business than mine.

Service is fast, friendly, and efficient as always.

Thanks for getting me in same day. We are leaving town in a week, and thank God I was able to take care of this right away.????

Dave did an exceptional job great service department

Polite, knowledgeable, and friendly. I was pleased with the experience!

Easy in and out. Great customer service!

Kay was very helpful, great service!

Great job per usual! Friendly staff, always happy with my ca, reasonably fas!

I asked to have windshield wipers changed. This was not done. At checkout my service was not gone over with me as has been done in the past. I felt rushed and like I was a bother.

Always the best!

All well done. Thank You.

Your service department has always been great. Ryan explained things/answered my questions in detail. Service was performed in the timeframe quoted.

Even though I asked I never received a complete summary of what was done on my car other than the oil change. I used to receive a list of items checked and they were rated green, yellow or red.

Great work

Very helpful and informative

John is informative and helpful. I wish your dealership would ask if the customer would like a printed copy of what is texted.