After 7 phone calls, I was able to reach a manager to discuss my car. He was reasonable and kind.
12/30/2023
George C. VERIFIED CUSTOMER
For a simple oil change, it was ridiculous. Poor mechanic techs and poor service techs. Also you can never get hold of them by phone. Always busy.Called more than a dozen times.
12/30/2023
Ann H. VERIFIED CUSTOMER
Very easy to work with. Great customer service!
12/30/2023
Steven Y. VERIFIED CUSTOMER
Thanks
12/29/2023
Rece G. VERIFIED CUSTOMER
John has always great to deal with, even if he isn’t my service manager. Give him a raise!
12/29/2023
Michael V. VERIFIED CUSTOMER
Took 3+ hours for my 15000 mile check.
12/29/2023
Nancy E. VERIFIED CUSTOMER
I’m beyond frustrated with the dealership; however, not with the service writers. I checked in at 11:35AM for my 11:45AM appointment. I sat at the dealership until 1:50PM. I have no idea what was going on but I’m pretty sure it doesn’t take over two hours for an oil change. Everyone’s time is valuable and it would be appreciated by not only myself but all customers to get in and out quickly.
12/29/2023
Vernon Ray. VERIFIED CUSTOMER
Thanks John for being straightforward and efficient.
12/29/2023
David S. VERIFIED CUSTOMER
Prompt efficient professional
12/28/2023
Deborah K. VERIFIED CUSTOMER
Dainen very professional and courteous
12/28/2023
Doug S. VERIFIED CUSTOMER
Thank you.
12/28/2023
Wanda C. VERIFIED CUSTOMER
John was friendly and helpful. Cost of new battery was a little excessive!
12/27/2023
Carolyn J. VERIFIED CUSTOMER
Thank you so much for your help! We were here from out of state visiting family. Dainen was very helpful in getting our car in quickly. We are also appreciative of the fair pricing. Thank you for being so accommodating!
12/27/2023
Sornjor K. VERIFIED CUSTOMER
Exactly respectful
12/27/2023
Alan W. VERIFIED CUSTOMER
Very polite and nice
12/27/2023
Doley M. VERIFIED CUSTOMER
It took much longer than expected! We felt the sales rep was trying to just up charge us by acting as if we needed all these services on a car with 30,000 miles. We came in for an oil change and leave with over a $300.00 bill.
12/27/2023
Loren D. VERIFIED CUSTOMER
timely and professional
12/27/2023
Woodburn Diamond. VERIFIED CUSTOMER
Thanks for working me in with a last minute appt.
Much appreciated.
12/27/2023
Mary L. VERIFIED CUSTOMER
The staff in the service department was disappointing. While one staff member was very friendly the other person must have been having a bad day. It seemed like he didn’t want to be there.
12/26/2023
Reese M. VERIFIED CUSTOMER
Wonderful fast and convenient service. Staff very friendly and helpful!