I was a walk-in with a lighting problem. They were able to get it fixed promptly and get me on my way.
2/25/2024
Clarkson Transportation. VERIFIED CUSTOMER
I cannot express how much I appreciate all the support and excellent service at Evans Toyota delivers!
2/25/2024
Bobbie Y. VERIFIED CUSTOMER
My service guy Grant Eads were very kind and professional to the custom he need A+.Explain everything in details. Ms. Bobbie
2/24/2024
Gwen . VERIFIED CUSTOMER
We dropped off our vehicle the evening before, and gave the key to a service coordinator at the counter. The next morning, we got a text message from Evans saying that we had missed our appointment and that we would need to reschedule. Our vehicle eventually got serviced, but that was very stressful.
2/24/2024
Mark R. VERIFIED CUSTOMER
I had a 10:30am appt to replace the drivers heated seat. The part was in from 2 weeks ago & they told me it might take 2 hours. When I ckd in the svc advisor asked me if I need it by the end of the day. I said it’s only supposed to take a couple of hours I would wait. I waited for 3 hours and then I decided to ck on the progress. They hadn’t started on my repair yet due to me being entered as “END OF DAY”. I explained and they started on my repair shorty after that. I spent 5.5 hours in ur lobby. I’m sorry but I hv to complain. He did apologize when I ckd out & I accepted his apology .
2/23/2024
John F. VERIFIED CUSTOMER
The diagnosis was no charge and that was a pleasant surprise . The work is always completed quickly , again much appreciated !
2/23/2024
Vickie C. VERIFIED CUSTOMER
Pyay handled this follow-up service with attention to detail… obtained the exact warranty information on new parts and wrote them down. This was a very expensive repair and appreciate he utilized the best discount for me. His customer service is a credit to Toyota
2/23/2024
Samantha B. VERIFIED CUSTOMER
Jacob does an excellent job and is the reason I keep coming back to Evans. He’s friendly, he’s efficient, he communicates everything that is going on with my car in a way I can understand. I’ve tried out several different dealerships and I keep coming back to Evans because the service is so excellent.
2/23/2024
Edmund W. VERIFIED CUSTOMER
Every time I turn the vehicle on, I get an error about the maintenance needing to be completed, because whoever did the work didn't reset the vehicle to know that the maintenance was completed. So now I have to bring it back to get it taken care of again
2/23/2024
Donita B. VERIFIED CUSTOMER
Excellent service and staff
2/23/2024
Anthony R. VERIFIED CUSTOMER
Dissatisfied with overall service experience. My appointment was scheduled for 9am on Feb 21, 2024. My vehicle was in Evans for a brake flush and replacement of a rear windshield wiper. After waiting for 1.5 hous, I was informed Evans had not started the service. It would take another 1.5 hours to start and complete the service. I should have been told at 9am, that services were backed up. I pulled the vehicle out at 11:30am and rescheduled for next week.
I'm not pleased at all.
2/22/2024
Marsha E. VERIFIED CUSTOMER
Great job and courteous workforce
2/21/2024
Joyce P. VERIFIED CUSTOMER
Super
2/21/2024
Joel C. VERIFIED CUSTOMER
Very helpful 100% recommended!
2/21/2024
Svetlan H. VERIFIED CUSTOMER
Thank for checking my car but I am found out that missing from my car especially Keychain with lot cards reward and YMCA CARD!
I AM NOT HAPPY!
2/20/2024
Rang D. VERIFIED CUSTOMER
We’re very happy and satisfied with customer service (Pyay Thu)??????????
2/20/2024
Dana B. VERIFIED CUSTOMER
3 hours seemed too long for this service
2/20/2024
Clarkson Transportation. VERIFIED CUSTOMER
Always accommodating & thorough!
2/20/2024
Aaron C. VERIFIED CUSTOMER
Jon Wudy and Justin Winters are the only reason we take our autos (don't own any Toyotas) to your service center.