My service appointment took much longer than I expected but John was great about providing updates. I miss the rental car option that you previously had. Living over an hour away makes service appointments difficult.
3/31/2026
Xinyi X. VERIFIED CUSTOMER
Kay is knowledgeable, patient, and helpful.
3/30/2026
Richard H. VERIFIED CUSTOMER
Kathy is a very good employer. We have had her before and we knew her before she went to work at Evans Toyota.
3/29/2026
Kimberly P. VERIFIED CUSTOMER
I was very disappointed and frustrated to find debris and grease stains on the floorboard carpet of the driver side in my car after service at the dealership. This is not the first time this has happened, and I’ve tried to be patient about it. But I would really appreciate some more care in this department. I make a point to keep my vehicle very clean, and I would like it back in the same condition that I give it to you. John is great, and always super friendly and helpful when I visit your establishment.
3/28/2026
Martha W. VERIFIED CUSTOMER
I arrived 5-10 early for my 8:30 appointment. I was told 1:30-1:45 hrs to get service completed. When I texted Ryan at 2 hrs for update I never got a response. Usually I get a video of the inspection well before finishing and this time I received it just before I was beckoned that my vehicle was ready. I had also sent another text inquiring an estimated time of completion and again no response. At checkout and through the process didn’t feel like a valued customer. Was it because service being done was under warranty? Or does Evan’s Toyota not care? I really appreciated over the past 14 years of services at Evan’s Toyota the updates and feeling valued as a customer. Did not get that experience this time.
3/28/2026
Patricia G. VERIFIED CUSTOMER
Waited 2 hrs in waiting area. Never got any updates. Went to service desk. Ryan was not around, another advisor helped me. Went back in. 45 minutes to get another update
3/28/2026
Lori M. VERIFIED CUSTOMER
My problem is not with John Geiger. I'm sure he will follow up with me with my damage issue. It is dis-heartening that the money, time and effort that I have put into my Toyota vehicles is not put forth with respect from the service technicians. Today has not been my only negative experience. Thank you.
3/27/2026
Dustin A. VERIFIED CUSTOMER
Always a job well done. Thanks for the good service
3/27/2026
David T. VERIFIED CUSTOMER
I was pleased with the speed and efficient of the maintenance team.
3/27/2026
Kris S. VERIFIED CUSTOMER
Great service
3/27/2026
Alan L. VERIFIED CUSTOMER
John Geiger is fantastic!! John has been our service advisor since we bought our Corolla brand new in 2015! He always remembers us and our vehicle. What a great person and great job!
3/27/2026
Loren D. VERIFIED CUSTOMER
John takes care of everything and is a credit to Evans. He is dedicated to excellence.
3/26/2026
Judith C. VERIFIED CUSTOMER
Not selling
3/26/2026
Michael K. VERIFIED CUSTOMER
Great job!
3/26/2026
Veronica M. VERIFIED CUSTOMER
I have been in search of a reputable place to have service done on my vehicle. Customer service is of utter importance to me. My first experience was easy and pleasant. I may have found what I was looking for.
3/26/2026
Bob F. VERIFIED CUSTOMER
I appreciate the video summaries from the tech as they go over my truck.
3/26/2026
Tyler F. VERIFIED CUSTOMER
John has been my service provider at Toyota for quite a while and he’s awesome every time. 10/10!