I appreciate the attention to service, very professional and helpful
2/14/2026
Not-Provided C. VERIFIED CUSTOMER
I cannot express how appreciative I am with the service and support I received from John Geiger! He truly does accommodate around my crazy schedule and keeps my vans 100!
2/14/2026
Thomas M. VERIFIED CUSTOMER
I know things can happen with road conditions and so forth, I got an alignment from you guys 6000 miles ago and your little scanner said my car car was out of alignment this time. After I got the alignment, I really wanted to drive through and see what your scanner said because there’s that just a little bit of lack of trust there from other situations with your service department, In regards to my 2009 (other) Highlander and then the ridiculous quote of $53 to replace my rear wiper blade is just unreal. I love Toyotas. We’ve been driving Toyotas for 30+ years, but I’m really disappointed in both of the Fort Wayne Toyota dealerships. I’m waiting for one to step up and be better than the other in terms of competency and trust. That’s real feedback.
2/13/2026
David D. VERIFIED CUSTOMER
Very satisfied.
2/13/2026
Russell S. VERIFIED CUSTOMER
Great service thank you
2/13/2026
Chris W. VERIFIED CUSTOMER
Yesterday John did a great job on keeping me informed on the fixing of my car. He took me home after the shuttle man left for the day. He even stopped at McDonalds for me so I could get something to eat. He called me this morning when my car was fixed and had the shuttle man come and pick me up, so I could come back to get my car. On Tuesday I went to another place to get my oil changed and they told me all that was wrong with my car. I came right after to Evans Toyota to get a 2nd opinion. John took care of me through the whole process. I will always come back to Evans Toyota! Thank you for taking care of your customers!
2/13/2026
Gt B. VERIFIED CUSTOMER
Kay was extremely helpful and talked through the different things my car needed. Really appreciated her work!!
2/12/2026
Sal L. VERIFIED CUSTOMER
Staff is always helpful and friendly.
2/12/2026
Marilyn M. VERIFIED CUSTOMER
Great service
2/11/2026
Shawn P. VERIFIED CUSTOMER
Call me
2/11/2026
Cynthia O. VERIFIED CUSTOMER
Can you please tell me how to make my middle screen on my dashboard go back to the normal screen?
2/11/2026
Susan E. VERIFIED CUSTOMER
When I went to get gas, I could not open the gas panel. I came into Evans without an appointment, you got my car worked in & I appreciate that.
2/11/2026
Barbara K. VERIFIED CUSTOMER
Already received the proposal!
2/8/2026
Susan H. VERIFIED CUSTOMER
Staff at check in were super friendly and I appreciate Ryan letting me know when my car was done.
2/8/2026
Melissa H. VERIFIED CUSTOMER
Exceptional Customer Service!
2/8/2026
Carissa O. VERIFIED CUSTOMER
I would like someone to call me at ****-****-xxxx. Thank you
2/7/2026
Linda C. VERIFIED CUSTOMER
John was great as always. He will always be my go-to guy.
2/6/2026
Rose F. VERIFIED CUSTOMER
Bit concerned since my low tire light came on later in the day after I left my service appointment. It eventually went off
2/6/2026
Bonnie B. VERIFIED CUSTOMER
As usual, we were well-treated, and our service was done in a timely, courteous manner. Thank you!
2/6/2026
Karl P. VERIFIED CUSTOMER
The work completed was good. I was given an "estimate quote" but when I came in to pay it was $200 more than quoted. I understand it was an estimate but that wasn't even close. I bought this new vehicle less than a month ago and wanted a few things added on. My fault for not negotiating a reduced price for these items or at least the installation. Anyway paying almost 70k for a new vehicle should have come with some considerations on a few Updates. I even had to order the items on-line because Toyota gave me a better price than your parts department could get. Not a good system for new car buyers.