Chanell is the best. It would be nice if your other reps were as good.
5/1/2025
Birute W. VERIFIED CUSTOMER
Shannon is professional, knowledgeable and always performs a tough job with a smile. Thank you.????????????
5/1/2025
Robin H. VERIFIED CUSTOMER
Chanell is the best..always above and beyond
4/30/2025
Daria H. VERIFIED CUSTOMER
Fast service
4/30/2025
Anna H. VERIFIED CUSTOMER
Shannon is professional
4/30/2025
Alawi A. VERIFIED CUSTOMER
Chanalle was very helpful and got my car fixed in less than two hours
4/30/2025
Marlene S. VERIFIED CUSTOMER
Very efficient and updated me on the progress
4/30/2025
Levan D. VERIFIED CUSTOMER
Excellent job
4/30/2025
Natasha P. VERIFIED CUSTOMER
I wanted to order the roof weather strips in advance so I only drive to the dealership once. I leave in NJ about 30 minutes away. The person who does the appointments said No because she had no idea what I was talking about so I did the appointment online. I added the notes regarding the weather strips replacement for the roof and I still didn’t get it the day of the appt. Channel said the noted didn’t pop up until after the service was done. So she order them that day and I had to take another day off from work to go the next day again. If the person that makes the appointments is not familiar with car parts she needs to put a service specialist on the line or ask and call back. The whole point of doing it in advance. Was to not drive there twice. She didn’t even make the effort to ask someone what weather strips are. I believe her name was Susan.
4/30/2025
Mario A. VERIFIED CUSTOMER
Received no update of my vehicle with the work being performed. I dropped off and was told it would be about 3 hours for the concern I had and an hour and a half for inspection. I called at around 2:30pm and was told it would be a little longer. I received no further updates on my vehicle. I would of liked to have known if it would stay overnight so I could have planned my morning tomorrow for dropping off my grandkids at school
4/30/2025
Dawn S. VERIFIED CUSTOMER
David was great! He answered all my questions and informed me of all service recommendations. He understood my budget and was able to prioritize my cars needs. I appreciate him reminding me of the maintenance service plan that is valuable for future use in saving me money.
4/30/2025
Vida S. VERIFIED CUSTOMER
No comment
4/29/2025
Craig S. VERIFIED CUSTOMER
Shannon was patient.
4/29/2025
Robert P. VERIFIED CUSTOMER
It took over 2 hours for an oil change
4/29/2025
Dennis H. VERIFIED CUSTOMER
Very professional. Job well done.
4/28/2025
Ian J. VERIFIED CUSTOMER
Excellent service thank you
4/28/2025
Alexander F. VERIFIED CUSTOMER
Whoever the person was that assisted me at the front desk, so the end was amazing. The Mechanic was awesome as well, but the person who dealt with me at the front walked me through everything so I just want to say a big thanks to that guy.
4/28/2025
James S. VERIFIED CUSTOMER
Shannon was great! He explained the type of oil my car would need and even troubleshot a problem that ended up saving me money in the long-term. Recommended!