Shannon is an exceptional service writer , he’s great at what he does ! I trust him and recommend him to family and friends ! , also I’ve been dealing with Faulkner Toyota since 2010 , thanks to Alan RHODE (salesman) and of course Shannon !
8/18/2023
Angela N. VERIFIED CUSTOMER
Brad is always friendly and keeps us up to date on our visits
8/18/2023
John M. VERIFIED CUSTOMER
You guys are amazing thanks for making me feel comfortable.
8/18/2023
Mary W. VERIFIED CUSTOMER
You’re welcome. Anytime.
8/18/2023
Joseph H. VERIFIED CUSTOMER
Always a pleasure.
8/18/2023
Chris C. VERIFIED CUSTOMER
Brad has been very helpful on my last few service visits and is very accommodating and knowledgeable about his product,I always look for him for advice .
8/17/2023
Claudia G. VERIFIED CUSTOMER
Just wanted to know approximately what time to pick up car. Everything else was good
8/17/2023
John T. VERIFIED CUSTOMER
New system needs work. Your guys arent trained properly on the new system and that makes them look bad, but in reality it is you that looks bad as you didnt train your employees with the new system properly.
8/17/2023
Gail S. VERIFIED CUSTOMER
Yes
8/17/2023
Marylou F. VERIFIED CUSTOMER
Done quickly & efficiently. Blaise & Rob are great
8/17/2023
Brooke S. VERIFIED CUSTOMER
Brad was quick, friendly, and ready to go first thing in the morning. Explained everything well
8/17/2023
Linda A. VERIFIED CUSTOMER
Very good
8/17/2023
Richard M. VERIFIED CUSTOMER
Shannon has been my Service Advisor for the past seventeen years. He is knowledgeable, kind and professional. Shannon always gets the job done and done right. He's a great asset to the Faulkner team.
8/17/2023
David S. VERIFIED CUSTOMER
They were very informative, Completed the job in a very satisfactory time frame and kept me informed at all times about the problem and what was going on
8/17/2023
Laura S. VERIFIED CUSTOMER
Shannon is excellent and in a lot of ways is the reason we keep coming back to Faulkner.
8/17/2023
Ruslan A. VERIFIED CUSTOMER
Very good job.
8/17/2023
Richard M. VERIFIED CUSTOMER
Shannon has been my Service Advisor for the last 17 years. He is professional, knowledgeable and kind. Shannon is the best!
8/16/2023
Jerome G. VERIFIED CUSTOMER
A job well done
8/16/2023
Mark P. VERIFIED CUSTOMER
I just wish that a car wash is always included without having to ask. My other car is an Acura MDX and after EVERY service visit my car is automatically washed.
8/16/2023
William M. VERIFIED CUSTOMER
Your team from Shannon to the parts manager, Steve to handle my situation in a highly professional manner and I would highly recommend your service to other people. Thanks again..