Your staff is friendly, corteous and professional.
8/26/2023
Barry R. VERIFIED CUSTOMER
Met you at your car all information on IPad then they email you upon further work or completion. Quick, First class.
8/25/2023
Mark S. VERIFIED CUSTOMER
Nothing worked out as planned …. The problem was my insurance company… Blaise walked me through and got me set up for the repairs
8/25/2023
Mary R. VERIFIED CUSTOMER
Pleasant experience.
8/25/2023
CRUZ R. VERIFIED CUSTOMER
Very courteous and professional, and friendly
8/25/2023
Carol S. VERIFIED CUSTOMER
Blaise kept me informed with work that needed to be done.
8/25/2023
Denise B. VERIFIED CUSTOMER
They did a fine job. They just need to be more attentive to details such as Turning back the maintenance message on the dashboard .
8/25/2023
Matthew R. VERIFIED CUSTOMER
This is the second time you sent this text to me. I know that you have a new system, but it seems to be rather inefficient. I drove my car in and a man greeted me and took my keys and told me I had to wait for someone else to show up. I waited about 15 minutes and finally, a man came over and confirmed my appointment on an iPad. I don’t know why the first guy couldn’t have done that. I got several text messages trying to sell me added services. I didn’t find your new system.
8/25/2023
John K. VERIFIED CUSTOMER
Prices are very high, I could have had brakes down for 30 percent cheaper at my other trusted mechanic. If you want to keep our business keep prices in line with other shops
8/25/2023
Thomas P. VERIFIED CUSTOMER
Shannon is always very helpful and explains everything. He is suggestive on different options to consider but not pushy.
8/25/2023
Suku J. VERIFIED CUSTOMER
Service was great. Information provided was very helpful. Francois was extremely helpful
But… I sat there for over 5 hours!!! The vending machine choices are blah! And the coffee was terrible
The first time in 19 years that I’ve waited so long
(I bought my truck at/from Faulkner and gave brought it there for every service and inspection)
8/25/2023
Thomas P. VERIFIED CUSTOMER
Always treated fairly and respectfully
Friendly service staff
8/25/2023
Wendy F. VERIFIED CUSTOMER
Will send a separate email
8/24/2023
John B. VERIFIED CUSTOMER
Good job thx
8/24/2023
James D. VERIFIED CUSTOMER
The whole service was great, from the drop off to the completion.
8/24/2023
Jian X. VERIFIED CUSTOMER
Jc
8/24/2023
Susan P. VERIFIED CUSTOMER
Blaise was very informative overall and came out to talk to me even though I answered the text the new system sent me. I appreciated the ability to ask for further information face to face.
8/24/2023
Evan T. VERIFIED CUSTOMER
Service took much longer than expected, but other than that, everything was fine.
8/24/2023
Sanja M. VERIFIED CUSTOMER
Faulkner Toyota service always treats me well.
8/24/2023
Alena S. VERIFIED CUSTOMER
very caring, knowledgeable professional. Explained everything clearly and was polite. my rating is 10 out of 10