Service was excellent! Edward develops a relationship with each of his customers and individualizes his service accordingly!
9/14/2024
Jessika B. VERIFIED CUSTOMER
David was such great help.
9/14/2024
Rose S. VERIFIED CUSTOMER
I was extremely satisfied with the level of customer service David Ventura. He was very knowledgeable and personable. He also kept me apprised regarding the status of my service - I appreciated his excellent comments skills.
9/14/2024
Gary M. VERIFIED CUSTOMER
Always a good experience visiting Lexus of Valencia.
9/14/2024
Robert S. VERIFIED CUSTOMER
Edward provided my husband & I outstanding customer care once again.
Best regards, Wendy & Robert S
9/14/2024
Jessica B. VERIFIED CUSTOMER
David was very helpful
9/13/2024
Christopher M. VERIFIED CUSTOMER
Scott’s service was outstanding. I have been going to him for years. He has always taken care of me and I could not ask for anything more.
9/13/2024
Kelly M. VERIFIED CUSTOMER
David was great!
9/13/2024
Rohit D. VERIFIED CUSTOMER
Edward always provides the highest level of service
9/13/2024
Betty M. VERIFIED CUSTOMER
Very pleasant and helpful and taking care of us.Thank you robert so much
9/12/2024
Jerry R. VERIFIED CUSTOMER
Edward has been my service advisor when I go for service. He consistently gives excellent service and very professional like a luxury dealership should have.
9/12/2024
Daniel Z. VERIFIED CUSTOMER
David was great. Unfortunately the car wash wasn’t. The car was cleaner when I brought it in for service. Windshield was dirty and windows had dust all over. The gentleman that brought the car up for me to drive off was made aware.
9/12/2024
Javier G. VERIFIED CUSTOMER
I have never been so disappointed in a service advisor and my experience there at Lexus.
David was Not responsive, he didn’t take the time to follow up, he was hard to get a hold of, there was more work, added to my car and it was just a mess.
Also, I left messages for the service manager for three days in a row and now Wednesday night, and I still don’t have a callback from him.
I will never use you guys again
9/12/2024
Sylvia A. VERIFIED CUSTOMER
Edward is excellent all the time in every category. I always have complete trust and confidence in him. He is absolutely a great representative for Lexus! I see him excelling soon. That would be wonderful!
9/12/2024
Charles S. VERIFIED CUSTOMER
Edward my service writer was excellent.
9/11/2024
Danielle M. VERIFIED CUSTOMER
David was great… I was very happy and satisfied with his service. Thank you .
9/11/2024
Lucy M. VERIFIED CUSTOMER
David Ventura is great and stay with this dealership because of him
9/11/2024
Martha S. VERIFIED CUSTOMER
Excellent service.
Many Thanks to David.
9/11/2024
Nanik W. VERIFIED CUSTOMER
I am very happy with my car service at lexus. Thank you for job well done.
9/10/2024
Maria T. VERIFIED CUSTOMER
Excellent service experienced with Edward Simeon. He is very courteous and professional.