Jesse was very polite and pleasant. He handled everything for me quickly and with a smile. He was thorough and extremely professional.
11/8/2024
Jaime F. VERIFIED CUSTOMER
Yes
11/8/2024
Kim H. VERIFIED CUSTOMER
David did an excellent job with excellent customer service. The detail was spectacular. Thank you.
11/8/2024
Michael H. VERIFIED CUSTOMER
Davis was great!
11/8/2024
Christopher M. VERIFIED CUSTOMER
As always, Ed was absolutely fantastic!
11/8/2024
Eun Kyung. VERIFIED CUSTOMER
We’re happy to doing business with you. Very kind make us happy. Thank you
11/8/2024
Rodel R. VERIFIED CUSTOMER
My 2024 lexus is500 front tires had to be replaced because the wheels were not aligned. How could it be misaligned with just 15k miles on it. Also, the misalignment should have detected earlier at 5k or 10k miles service. Does this mean I will be replacing my tires every 15k miles? This is obviously not a wear and tear issue! The car is just 15k miles and I BABY this vehicle. I don’t race it. I shouldn’t have paid for the tire replacement and alignment!
11/8/2024
Lee W. VERIFIED CUSTOMER
Task you
11/7/2024
Sharon S. VERIFIED CUSTOMER
5
11/7/2024
Robert M. VERIFIED CUSTOMER
Jesse is friendly, knowledgeable, and very helpful. Jesse kept me informed on the status of my car while I was waiting for the headlight bulb to be replaced. I felt like I was his top priority, and I appreciated his transparency.
11/7/2024
Chris M. VERIFIED CUSTOMER
Edward is always professional and helpful. Really good service advisor!
11/7/2024
Cathi P. VERIFIED CUSTOMER
I love Bryan! He’s the best and he will be missed!
11/7/2024
Sheldon G. VERIFIED CUSTOMER
David was amazing and so is the entire staff. Definitely impressed with Darin in service manager and Mitch the general manager.
11/7/2024
Georgia H. VERIFIED CUSTOMER
Bryan Sto er is the BEST!
11/7/2024
Mayra J. VERIFIED CUSTOMER
Happy with my service
11/7/2024
Tony D. VERIFIED CUSTOMER
Ok
11/7/2024
Steve F. VERIFIED CUSTOMER
Thank you
11/7/2024
Patricia T. VERIFIED CUSTOMER
Great service Brian
11/7/2024
Adolfo Z. VERIFIED CUSTOMER
Edward is always great and part of the main reason we continue to go to Valencia Lexus for our services
11/6/2024
Erlyn W. VERIFIED CUSTOMER
Service was great!
All my concerns and recommendations were taken care.