I am always well taken care of by the staff in the service department. Scott and Matt both are familiar with my car and me????
6/10/2025
Sabrina R. VERIFIED CUSTOMER
Scott is amazing! Wish all service advisors were like him!
He needs to be a HONDA CERTIFIED TRAINER!
Never have I had the ease of service appointments that he provides!
Simple,easy and honest!
I will always go to wherever he is to care for my Honda!
6/10/2025
Susan K. VERIFIED CUSTOMER
Always great and efficient service at Thompson's Honda!
6/9/2025
Wade F. VERIFIED CUSTOMER
Scott was great!
6/9/2025
Steven S. VERIFIED CUSTOMER
Your welcome.
6/9/2025
Timothy W. VERIFIED CUSTOMER
We love Thompson’s Honda, and this won’t change that. However, we do think you would want to know this happened. A day or two after our oil change, I got in on the passenger side and noticed there were two screws in the floorboard. I was super confused about where they came from, but didn’t think a whole lot about it. However, today we opened the glove compartment to get out a napkin, and all of the napkins smell like oil. There was a really strong smell coming out of it. My husband emptied it out and found that a rag soaked with oil had been left in our glove compartment. We are assuming that the screws and the rag were from taking out the filter to inspect it. Nothing seems to be loose, so maybe alternate screws were used or the technician had some extra screws and dropped them?? Because the rag was left in our glove compartment, everything we had in there now smells like oil and our warranties and other paperwork are oil soaked. Just thought you would want to know it happened, so perhaps a careful check of anything being left in the glove compartment could be done in the future.
Jennifer Wood
6/8/2025
Del S. VERIFIED CUSTOMER
The work was done satisfactory and in the time line promised.
Matt was pleasant to speak with and answered my question happily.
6/6/2025
Ralph G. VERIFIED CUSTOMER
I have always been very satisfied with the service at the Honda dealership.
6/6/2025
Gabby C. VERIFIED CUSTOMER
Awesome job…
6/6/2025
Karen F. VERIFIED CUSTOMER
Always satisfied with this service.
6/5/2025
Lynne J. VERIFIED CUSTOMER
Scott is always professional and easy to work with. Follows through and gets the job done. Really appreciate the time he takes with my CRV.
6/5/2025
Kathy G. VERIFIED CUSTOMER
Thank you
6/5/2025
Sam W. VERIFIED CUSTOMER
Great job
6/4/2025
Jane G. VERIFIED CUSTOMER
Always have had good service at Honda. Technicians have always been friendly and informative.
6/4/2025
Sharon R. VERIFIED CUSTOMER
Well done
6/3/2025
Toni J. VERIFIED CUSTOMER
Scott and his team always goes above and beyond!
6/3/2025
Debbie W. VERIFIED CUSTOMER
Scott and the service guys was super nice and was very very helpful. Wouldn’t take my Honda Civic no place else. I will say they are #1 in my book. Thank you Debbie W
6/3/2025
Shane H. VERIFIED CUSTOMER
They put the wrong side mirror on my car. It was the wrong color.
6/3/2025
Juliene P. VERIFIED CUSTOMER
Scott fully explained to us what a 100000mile check up entailed. No cheap but worth the peace of mind knowing my car can take us on road trips this summer. Scott facilitated with staff to get my car back to me by the end of the day . I appreciate it !