Additionally we would like to thank Scott for having Matt get a technician to confirm a problem for our next service when we return from vacation. It is greatly appreciated.
7/3/2025
Terry J. VERIFIED CUSTOMER
My guy Matt was very customer friendly. The spot he works suits him well.
7/3/2025
Debra J. VERIFIED CUSTOMER
Very professional and informative
7/3/2025
Thomas N. VERIFIED CUSTOMER
I am very satisfied with the quality of service I received at Thompson's Honda. Scott is always helpful and thorough at check-in and check-out.
7/2/2025
Garret D. VERIFIED CUSTOMER
Staff was very courteous & efficient
7/2/2025
Maryellen F. VERIFIED CUSTOMER
No problems,your people are very nice and helpful
7/2/2025
Laure E. VERIFIED CUSTOMER
I received wonderful service today at my Honda dealer.
7/2/2025
Glenn W. VERIFIED CUSTOMER
I’m happy with Thomson’s Honda.
7/2/2025
Laurie W. VERIFIED CUSTOMER
Scott is a very good communicator as he explains the process of what is needed, cost, etc. he is friendly as well!
7/1/2025
Melinda T. VERIFIED CUSTOMER
Service staff helped me with a storage compartment drawer that I hadn’t been able to open since purchasing our van. When one couldn’t seem to figure it out, she went and got one of the shop guys to help. It apparently was off track. Friendly and helpful.
7/1/2025
Julie F. VERIFIED CUSTOMER
Professional, knowledgeable and friendly.
7/1/2025
Jeffrey Z. VERIFIED CUSTOMER
Excellent job and easy to drop off and pick up
7/1/2025
Hannah O. VERIFIED CUSTOMER
Scott was exceptionally helpful, maintained excellent communication, and genuinely prioritized the quality of service delivery. Definitely will be coming back and recommending to others!
6/30/2025
Joel E. VERIFIED CUSTOMER
I was treated courteously, professionally, with attention to my concerns, and in a timely manner. I have no hesitation in bringing my vehicle back for routine maintenance and repairs.
6/28/2025
Robert F. VERIFIED CUSTOMER
We drove 1 hour to get there.
6/28/2025
Dale P. VERIFIED CUSTOMER
Very nice people and did repair was done on time
6/28/2025
Jack C. VERIFIED CUSTOMER
I wish I knew how far in advance you have to schedule service to get it done the same day as your appointment. I tried a week in advance and got absolutely screwed. I ended up having to drive a questionable loaner car for three days because they had to order the transmission fluid they didn’t have on hand for a very popular model. Mechanics 101 is don’t drain the fluid unless you have a way to refill it. I drive for a living and had to put off several appointments, and it was really funny when Matt tried to mumble into existence a limit on mileage I could put on their loaner. One day delay would be a minor inconvenience, but by the time it hits three it’s a serious problem. And of course, I’m sure they would never allow themselves to order the correct transmission fluid by next day air shipping to fix their mistake, because that would cut into their profits. The real kicker was Matt charging me full price with a smile on his face, as if he saved the day.I blame myself for thinking the dealership experience would be smooth, as if they’ve earned a good reputation. I pray I never have to step foot on the property again.
6/28/2025
Gracie S. VERIFIED CUSTOMER
Matt did a wonderful job as always and is very professional
6/28/2025
Rito M. VERIFIED CUSTOMER
We waited to long for the car . And then for him to say that he thought we left the dealership how could we leave the dealership without a car?