The service department at Thompson Honda is always the best!!!
6/27/2025
William G. VERIFIED CUSTOMER
Very professional.
6/27/2025
Scott F. VERIFIED CUSTOMER
Great service as expected and the service advisor was excellent
6/27/2025
Kaylee D. VERIFIED CUSTOMER
Matt rocks!
6/26/2025
Olivia O. VERIFIED CUSTOMER
Scott went above and beyond. He provided the best customer service I’ve encountered at a dealership.
6/26/2025
Lanee P. VERIFIED CUSTOMER
Staff very pleasant, efficient & professional.
6/26/2025
Douglas D. VERIFIED CUSTOMER
Scott man what a sales and service man.
6/26/2025
Lisa C. VERIFIED CUSTOMER
Scott's communication and his understanding of Hondas costumers helped me to feel at ease that my car was in good hands. Thank you for your promptness and your willingness to advocate on my behalf with something that is so important for our daily lives.
6/26/2025
David L. VERIFIED CUSTOMER
Scott was very helpful
6/26/2025
Judy H. VERIFIED CUSTOMER
Very nice friendly and professional!
6/25/2025
Polly E. VERIFIED CUSTOMER
Scott is incredibly helpful, going above and beyond to deliver a quality experience! Everyone is incredibly nice!
6/25/2025
Leta O. VERIFIED CUSTOMER
They always take good care of my vehicle & always courteous to me.
6/24/2025
Linda H. VERIFIED CUSTOMER
Great job, well done
6/24/2025
Franklin P. VERIFIED CUSTOMER
I was disappointed to learn that my warranty, expired at 100k miles, and an additional warranty covering the condenser and compressor shaft, did not extend to the full compressor replacement, especially given the $1,373.66 estimate. Online research suggests this is a common issue with Honda Civics around this mileage, which left me feeling the warranty coverage was insufficient for such a known problem.
I’d like to suggest that the dealership consider reviewing warranty terms for recurring issues like this to better support long-term customers.
I value my years as a customer and hope this feedback will improve the experience for others.
6/24/2025
Ralph G. VERIFIED CUSTOMER
Everyone was very helpful and professional.
That’s why I have dealt with these people over so many years.
6/24/2025
Jonathan S. VERIFIED CUSTOMER
Matt greeted me with a smile and a handshake. Made me feel it had it all taken care of. And he did, quick service and had me down the road quickly. A+++++
6/23/2025
Sharon H. VERIFIED CUSTOMER
Scott was very helpful in getting me in to have my oil change before leaving town. He is always very pleasant and easyto work with.
6/23/2025
Arlie C. VERIFIED CUSTOMER
None
6/23/2025
David R. VERIFIED CUSTOMER
Always polite and treated well when I come in to the service department.