Everyone is so nice & professional! The whole store comes off as very welcoming. I see nor feel any stress in the store for its size. My car was done very quickly
9/28/2025
Madison V. VERIFIED CUSTOMER
This is my second time working with Brandon, and he is simply the best! He always takes the time to answer all my questions and ensures I’m well taken care of throughout the process.
9/28/2025
Arslan A. VERIFIED CUSTOMER
Everything was smooth
9/28/2025
Diane H. VERIFIED CUSTOMER
The Carlson staff is conscientious, kind, courteous and informative. Thank you, James, and crew! D Halvorson
9/27/2025
Ronald A. VERIFIED CUSTOMER
I’m always very satisfied with with the service department since I purchased my 4-Runner when it was brand new. The quality of service hasn’t let up even though it’s getting on in years . . .
9/27/2025
Gwendolyn N. VERIFIED CUSTOMER
Thank you!
9/27/2025
Dan M. VERIFIED CUSTOMER
Scott was wonderful to work with! He helped me when two of the big dealers closer to me were not as helpful or knowledgeable.
9/27/2025
Ron S. VERIFIED CUSTOMER
Part ordered was incorrect, not notified when correct part came in.
I wasn’t ever able to connect over the phone and had to drive over to ask questions. Scott was excellent, once we were able to connect.
Never got a call back, had to drive over to get to talk with Scott.
9/27/2025
Anna W. VERIFIED CUSTOMER
Five star review! I am very happy with the customer service I received from Neil Delaney and the Carlson Toyota team. I appreciate his response to my concerns, identifying the problems and doing everything to get it resolved right. Thanks!
9/26/2025
Renee H. VERIFIED CUSTOMER
Great service!
9/26/2025
Kenneth P. VERIFIED CUSTOMER
He’s the best
9/26/2025
Margaret M. VERIFIED CUSTOMER
As always; Carlson Toyota is so professional and knowledgeable! Everyone there is so polite and courteous! I would never go anywhere else! I always take my car there because the service is great and the price just right!
9/26/2025
Terry H. VERIFIED CUSTOMER
Amazing service!
9/26/2025
Tara D. VERIFIED CUSTOMER
Nicholas Schafer did an excellent job explaining everything that was going to be done with my vehicle. There were no surprises
9/26/2025
Kyle D. VERIFIED CUSTOMER
I like coming here getting my Toyota serviced. I feel assured that servicing my vehicle here will keep my Toyota running for years
9/26/2025
Heather K. VERIFIED CUSTOMER
Service was slow. Settings were changed, seat, head lights, radio etc.. and I haven’t received documentation of services completed.
9/26/2025
Thaddeus H. VERIFIED CUSTOMER
We waited 2 hrs for a tire rotation and a-multi point inspection . No one bothered to inform us as what was going on. Finally a young man approached us saying that he noticed we had been sitting there for some time and could he help. Amazingly our car was ready in just a few minutes! In all the times we have been there for service, we have never had such a long wait!
9/26/2025
Peggy S. VERIFIED CUSTOMER
Went very well
9/26/2025
Jay Z. VERIFIED CUSTOMER
Good job
9/26/2025
Adam H. VERIFIED CUSTOMER
Nick was great to work with. He kept me up to date and got me on my way quickly. Thanks Nick.