Nick was one of the best service techs I’ve run across in a very long time . I am going to request him going forward with my service appts
11/15/2025
Tally B. VERIFIED CUSTOMER
Neil was very thorough with the problems of my sienna. He called to update me on things that the service tech were working on and when the van would likely be ready for pick up.
11/15/2025
Jerry K. VERIFIED CUSTOMER
Love you guys. Another reason why I chose toyota.
11/15/2025
Richard V. VERIFIED CUSTOMER
The people warm and friendly. Looks like they did a high quality job. That made up a week to get it fixed. Getting the tank replacement was the hang up. Fortunately, we have a second vehicle so we could wait.
11/15/2025
Debra I. VERIFIED CUSTOMER
Nick was thorough and explained everything that needed to be done. And it’s always nice to have a friendly person greet you every time. I have been there for service.
11/15/2025
Michael K. VERIFIED CUSTOMER
Brandon did a very good job in explaining everything that was done on my vehicle
11/15/2025
Thanon K. VERIFIED CUSTOMER
good service
11/15/2025
Tristam F. VERIFIED CUSTOMER
My experience with Carlson Toyota exceeded my expectations. Neil did a great job of communicating timing and what to expect. Thanks!
11/14/2025
Pamela B. VERIFIED CUSTOMER
From the minute I pulled into the lot and the service door opened , each worker was welcoming and efficient.
11/14/2025
Lee B. VERIFIED CUSTOMER
Nick did a great job!
11/14/2025
Jaclynn H. VERIFIED CUSTOMER
Thanks for a good job!
11/14/2025
Erik P. VERIFIED CUSTOMER
Got me in early and on the road in a timely manner. Thank you!
11/14/2025
Jan H. VERIFIED CUSTOMER
Really appreciate the communication throughout the experience. I was happy to receive the videos showing the results inspection and Aaron was exceptional!
11/14/2025
Michael N. VERIFIED CUSTOMER
I had Mario oil change. They told me they were going to wash my truck.
And it was never done
11/14/2025
Mark M. VERIFIED CUSTOMER
Thank you
11/14/2025
Crystal C. VERIFIED CUSTOMER
Service guy was kind of rude asked him a question over the phone was told I don’t know then he hung up. He just seemed less than interested in helping me. When I showed up and told him I couldn’t leave the car without a loaner I was told there wasn’t a loaner then asked repeatedly who I talked with and when and why just seemed like he wasn’t at all very kind or helpful. He laid an iPad pretty hard on the hood of my brand new truck which I hope didn’t scratch the paint.
11/14/2025
Theresa J. VERIFIED CUSTOMER
My radio worked fine when I dropped it off. When I left the dealership radio was not working. ???? I had to called my son to come over & help me get it working again.
11/14/2025
David S. VERIFIED CUSTOMER
Very professional. Followed through with everything.