I have had pretty good service but this last one was the best thus far. The staff was thorough in their explanation and multi point inspection.
7/23/2023
Rodney S. VERIFIED CUSTOMER
I had an appointment for an oil change and I had to wait at least 15 minutes before they took my car in and they were not that busy at that time. Then they told me it should take about a hour and ended up being about one and a half hours. I could understand if they were very busy and have been there when they were not. My time is limited and
Valuable also.
7/23/2023
Franson Living. VERIFIED CUSTOMER
Very quick service and everyone was so friendly.
Thank you !!
7/23/2023
Jason F. VERIFIED CUSTOMER
I was very reticent to take my truck to the dealer. I was very happy with the service and the outcome. Honestly, couldn't be happier
7/23/2023
Donald M. VERIFIED CUSTOMER
After my oil change the maintenance required flashing light was not reset. Now I will have to make an extra trip to Carlsons.
7/23/2023
Nancy L. VERIFIED CUSTOMER
They didn't wash my car I had to ask so a kid pulled it back in and washed I said doesn't anybody body do there job right??
7/23/2023
Peggy T. VERIFIED CUSTOMER
Keith was thorough, professional, helpful, and a good guy. He did the work within the time frame he said. I appreciated him! Thank you.
7/23/2023
May Ko. VERIFIED CUSTOMER
Came on Thursday for oil change had to come back car leaking oil due to bad gasket.
7/23/2023
Eileen P. VERIFIED CUSTOMER
The service was great, and also fast.
7/22/2023
Jeanne W. VERIFIED CUSTOMER
I would appreciate being put on a list for oil change coupons. Thank you. Jeanne W
7/22/2023
Lynn W. VERIFIED CUSTOMER
I told him my daughter was thinking about a diff vehicle and he recommended what work should be done now and what could wait. If she chooses to keep her vehicle, then we will revisit the work we waited on. I appreciated his input and suggestion.
7/22/2023
Jhonny M. VERIFIED CUSTOMER
Gracias por todo
7/22/2023
Jesse P. VERIFIED CUSTOMER
Thank you!
7/22/2023
Kim W. VERIFIED CUSTOMER
Scratch in my hood. Cover not replaced on my ac cleaner. Not happy.
7/21/2023
Kevin X. VERIFIED CUSTOMER
Kevin X
7/21/2023
Michael O. VERIFIED CUSTOMER
Great Service, nice people
7/21/2023
Laurissa S. VERIFIED CUSTOMER
Well done
7/21/2023
Charles R. VERIFIED CUSTOMER
$100.00 upsell was not appreciated
7/21/2023
Pamela B. VERIFIED CUSTOMER
I was not happy that Toyota couldn't show empathy and make any attempt to get my brakes installed so I went to Firestone and they serviced me with everything including new tires. It wasn't Christian it was the guy who checked me in.
7/21/2023
Christina K. VERIFIED CUSTOMER
My oil change took 3 hours and then the gasket was broke which tells me the technician did not start the engine and check for a leak which would have been apparent if the engine was started and engine observed after oil chamge