Craig was so friendly and helpful! Best experience so far at Carlson!
9/30/2023
Darrell M. VERIFIED CUSTOMER
Very pleased
9/30/2023
Jejuan W. VERIFIED CUSTOMER
I am confident that Carlson Toyota will continue doing at least a perfect job. Please offer at least perfect coupons/discounts for services for all vehicles.
9/30/2023
Carl W. VERIFIED CUSTOMER
NA
9/30/2023
Susan C. VERIFIED CUSTOMER
Polite and helpful
9/30/2023
Paige C. VERIFIED CUSTOMER
Scott is awesome
9/30/2023
Jodi B. VERIFIED CUSTOMER
Excellent service-went over and above by personally looking up some information on my vehicle!
9/30/2023
Darin T. VERIFIED CUSTOMER
Ok
9/30/2023
David R. VERIFIED CUSTOMER
Very courteous. Kept me informed about the progress of my maintenance. Advised promptly the vehicle was ready
9/29/2023
Kathy P. VERIFIED CUSTOMER
10 out of 10 for the service people - thanks for going the extra mile - much appreciated! And to EVERYONE: thank you so much that we now have our second key - we’re so happy about that!
9/29/2023
Nancy H. VERIFIED CUSTOMER
Always great care??
9/29/2023
Dan N. VERIFIED CUSTOMER
All of the staff was very, very professional and polite. Timing was great and I really appreciate everything they did to help me.
9/29/2023
Lincoln C. VERIFIED CUSTOMER
Thanks
9/29/2023
Kevin G. VERIFIED CUSTOMER
Keith did an excellent job and communicated effectively throughout my vehicle service.
9/29/2023
Solveig G. VERIFIED CUSTOMER
Very quick, pleasant….thanks!
9/29/2023
Kevin P. VERIFIED CUSTOMER
So far, you guys have never disappointed me.Thankyou.
9/29/2023
Marilyn S. VERIFIED CUSTOMER
He was very kind and helped me understand what was going on. I’m not very tech savvy. Grateful Marilyn S
9/28/2023
Jeff W. VERIFIED CUSTOMER
I was told that the sensor malfunction on my car did not qualify for repair under warranty because the outside of the sensor was supposedly damaged and because of this it did not qualify. If something like this fails under 36,000 miles it should be covered under warranty because of failure due to poor design. I was also initially charged something called a “repair charge fee” of $24.50. They couldn’t really explain what this was and eventually took it off. If I bring my car in and am told I’m only going to be charged the diagnostic fee and proceed to get no work done on my car there should be no additional charges. This experience has led me to question my future relationship with Toyota that has existed since 2006.