I am always treated well at Carlson Toyota! I wouldn't trust my car with any other dealership or mechanic!
2/22/2025
Steven E. VERIFIED CUSTOMER
I had great customer service! Thank you!
2/22/2025
Fredric H. VERIFIED CUSTOMER
He did a great job, friendly and informative
2/22/2025
Donavon D. VERIFIED CUSTOMER
Nick was very friendly .
I appreciate that .
2/22/2025
Steve B. VERIFIED CUSTOMER
The headlight was not adjusted correctly. It is hitting the top of the trees. It took two hours to swap out the two headlights. Please contact me to help me schedule a time to fix the errror.
2/22/2025
Gregory S. VERIFIED CUSTOMER
Thank you for the good walk through of the paperwork on the inspection.
2/22/2025
Steven S. VERIFIED CUSTOMER
Thank you
2/22/2025
Derrick T. VERIFIED CUSTOMER
Great job
2/22/2025
William W. VERIFIED CUSTOMER
If I had any problems, Scott addressed the issues right away.
2/21/2025
Shelly Q. VERIFIED CUSTOMER
Nick was very thorough in his explanations and very personable. The staff that I encountered was also very helpful and pleasant. Thanks.
2/21/2025
Cheryl R. VERIFIED CUSTOMER
In order to do the battery related recall I bought a battery from you. In order to do the recall you would have had to remove the battery. Why did you charge me for installation??? That really sours my use of the dealership
2/21/2025
Patricia B. VERIFIED CUSTOMER
I came without an appointment with a definite problem with my car. The person who checked me in - had my car fitted in with everything else going on and was able to correct my problem. They kept me informed and both he and the mechanic went out of there way to solve my issue.
Services was beyond extraordinary. Thank you.
2/21/2025
Bruce N. VERIFIED CUSTOMER
Very professional and accommodating. Nick did a great job. Thank you.
2/21/2025
Manny U. VERIFIED CUSTOMER
Quick and Friendly service. Answered all my questions and explained all my cars needs and my concerns efficiently. My first service there and will now be my service provider going forward. Thanks!!
-Manny
2/21/2025
Sloane K. VERIFIED CUSTOMER
Very welcoming, very informative! Excellent service all around
2/21/2025
Nancy K. VERIFIED CUSTOMER
I came in to see if they could detect if anything was drawing on the battery but couldn’t find anything. They ended up putting in a new valve on my front drivers side tire. He also gave me a quote on a new fuel pump to correct the gas gauge that is always on empty. The quote was for over $1,800 for a new pump and labor installing it. I went to my local tire shop and their quote for the same thing was $900. This fuel pump had a five year warranty. How could there be that much difference?
2/20/2025
Kent D. VERIFIED CUSTOMER
Did great and only did what I asked
2/20/2025
Kelissa J. VERIFIED CUSTOMER
Christopher has been THE best advisor I’ve had, he came and checked on me 4-5 times during the 2 hours I was waiting in the dealership, he made sure I knew about the free snacks and drinks in the lounge, and went above and beyond. I have already recommended him to the rest of my family and friends that use Carlson. He deserves a raise!!
2/20/2025
Dondi W. VERIFIED CUSTOMER
Was well pleased with the service and greeting we received upon arrival. The only issue we had during our time there was a computer problem. Our service rep kept me up to date and all work performed was satisfactory.
2/20/2025
Ameer I. VERIFIED CUSTOMER
When changing the oil, the oil filter broke. This is the first time this has happened to me because every time the service is good and every time I change the oil at Toyota.