The people who work at service desk are very disrespectful the help people whith there skin clour I have wait 3 hours for 20 minutes job done
2/26/2025
Mohammed S. VERIFIED CUSTOMER
As a Toyota dealership I trust the services provided by Carlson Toyota.
Thankyou.
2/26/2025
Teresa C. VERIFIED CUSTOMER
Very nice concierge style service. No unnecessary good care and great place to wait.
2/26/2025
Ed S. VERIFIED CUSTOMER
I saw my vehicle get pulled into the lot after the work was completed and I waited almost 25 minutes for me to be told that my vehicle was finished. Meanwhile, I got a text that said my work was complete and I could “skip the line” and pay through the app. When I asked the cashier how it worked, she said, “I have no clue how that works!”
2/26/2025
Mary T. VERIFIED CUSTOMER
Great experience.
2/26/2025
Gary Q. VERIFIED CUSTOMER
My issue was operator error They showed me everything was fine
2/26/2025
Krista H. VERIFIED CUSTOMER
Brandon was so helpful and kind. Really appreciated his help in getting my issue resolved and his “above and beyond” customer service mentality. Would choose to work with him again!
2/26/2025
Rachael G. VERIFIED CUSTOMER
I did not receive good communication of the status of my vehicle while it was being serviced. It did not see a vacuum or a carwash even though it was made clear that communication was less than ideal through the week. I would have thought some effort would have gone into the experience to show some sort of an apology for the lack of communication.
2/26/2025
Joshua M. VERIFIED CUSTOMER
Nick was very professional, he explained to me what was done and advised me on things that needed to be changed eventually. He was courteous and helpful.
2/26/2025
Ge X. VERIFIED CUSTOMER
Paid over $500 for a battery and oil change but didn't even get a free car wash was disappointing
2/25/2025
Jane R. VERIFIED CUSTOMER
Nick did a great job.
2/25/2025
Enrick B. VERIFIED CUSTOMER
Excellent service
2/25/2025
Cynthia S. VERIFIED CUSTOMER
Fast and friendly
2/25/2025
Susan N. VERIFIED CUSTOMER
5 Star Dealership
2/25/2025
Mary M. VERIFIED CUSTOMER
He was very nice and told me me where things were at with my car. Thanks! Love the car wash!
2/25/2025
Paula J. VERIFIED CUSTOMER
Amazing!
2/24/2025
Isabel G. VERIFIED CUSTOMER
Siempre dispuesto escuchar muy amable y disponible para responder cualquier pregunta acerca del servicio que brindó
2/23/2025
Carla W. VERIFIED CUSTOMER
Brandon was excellent. Helped me right away when I arrived and took care of my car issue completely and quickly.
2/23/2025
Sri C. VERIFIED CUSTOMER
I am very frustrated because the issue with my car has not been resolved. Even after I picked it up, the problem persisted. The service advisor said the issue was fixed, but it wasn't, and asked me to leave my car for a few more days, which is unexpected and disappointing.