He is very nice and helped me with the question I have
4/5/2025
Greg Nybeck. VERIFIED CUSTOMER
Friendly and timely service
4/5/2025
Bruce L. VERIFIED CUSTOMER
Tech must have tossed the usual extra half qt of oil
4/5/2025
Michael S. VERIFIED CUSTOMER
Nick was great to work with. Professional, polite and knowledgeable. I greatly appreciated his honest vehicle assessment today. Thank you Nick!!!
4/5/2025
Ruth P. VERIFIED CUSTOMER
I had a big issue which Scott completely addressed to my satisfaction so I will continue my 7+ year relationship with Carlson Toyota. Thank you Scott.
4/5/2025
Justyn U. VERIFIED CUSTOMER
Brandon the service advisor and Joe the Technician helped me get my car through the process extremely quick and easy! I Highly recommend the two of them!
4/5/2025
Judi H. VERIFIED CUSTOMER
Well done as always!
4/4/2025
Kelsey A. VERIFIED CUSTOMER
Nick was very nice and patient with me through a tough/expensive visit in regards to fixing my vehicle. Thank you Nick!!
4/4/2025
Joshua M. VERIFIED CUSTOMER
Excellent professional friendly service! Clear Concise answers to my questions. I look forward to my next visit to Carlson Toyota and will seek out Neil specifically. Neil is a true asset to team Carlson!
4/4/2025
Mark B. VERIFIED CUSTOMER
Excellent job
4/4/2025
Jennifer S. VERIFIED CUSTOMER
Very nice and everything went smoothly. My car was also done quick, which was great!
4/4/2025
Mark R. VERIFIED CUSTOMER
Brandon’s service was great! Yet everything else was terrible! The driver’s side cv joint was clicking when turning left or right, so I brought it in. They couldn’t replicate it, yet the first 3 turns leaving the dealership I distinctly heard and felt it. I also have to pump up the same tire every week, yet both times they checked they tell me it’s just seasonal. We drive often to MT. We bought this car assuming it would be dependable. Now if the cv goes out on our trip with the grandkids in the car who knows where, I might get it replaced for free, but why take the chance if it may not be safe to drive it? Since when is a slow leaky tire too difficult to diagnose and fix? It’s not the sensor, two tire gauges confirmed the pressure. Why should I expect the cv to be handled correctly if a leaky tire is too difficult? FYI: my email is now yet I can’t change it because the old one is inactive and verification goes to the inactive email.
4/4/2025
Mary J. VERIFIED CUSTOMER
The service was fast and complete. He did a wonderful job.
4/4/2025
John F. VERIFIED CUSTOMER
Thanks, Aaron.
Everyone was done just fine.
4/3/2025
Karen B. VERIFIED CUSTOMER
I got in right at appointment time and waited…was kept informed and service was completed in reasonable time! Also appreciate the water and snacks!
4/3/2025
Joanne C. VERIFIED CUSTOMER
Very nice
4/3/2025
Melanie H. VERIFIED CUSTOMER
Scott was very kind and helpful throughout the entire process. He kept me up to date on the status of my car and called each time there was an update.
4/3/2025
Rosanne M. VERIFIED CUSTOMER
Job well done and very friendly service
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4/3/2025
John W. VERIFIED CUSTOMER
The oil change appointment went great! Will be coming back for sure.
4/2/2025
Kelsey A. VERIFIED CUSTOMER
Brandon Wright was AMAZING! This was my first experience coming to Carlson Toyota. Brandon was friendly and so quick to help when I came into the service department with a sudden, unexpected maintenance issue with my vehicle. While he was helping with my vehicle, he also kept me calm when I was clearly showing signs of stress & anxiety. I was in and out of the dealership with a new car battery installed in an hour! I still can’t believe it. I truly felt taken care of by your team and that they genuinely WANT to help their customers. I’ve always gone to a different Toyota local dealership for years — but after today, I most definitely will be coming to Carlson Toyota for all of my vehicle needs. THANK YOU BRANDON! He truly went above and beyond. Can’t thank him enough!