You guys rock! Best service department in the Bay.
1/4/2025
Poppy D. VERIFIED CUSTOMER
I was in your waiting room for almost two hours after my car was ready and no one texted or called and several of your workers came through and saw me sitting there. This was after the guy who helped me grossly over-estimated my wait time. I’ve been coming to you for years but you may have lost my business.
1/3/2025
Daniel S. VERIFIED CUSTOMER
5
1/3/2025
Matt H. VERIFIED CUSTOMER
Darius was great
1/3/2025
Irma N. VERIFIED CUSTOMER
From my first Honda purchase in 1988 to my fourth in 2020, this is the first time ever that I question the cost of service at a dealership. The work Oder is not itemized; when asked, the Service Advisor nor Supervisor could explain the costs either. It did not help that I prepaid for the parts yet once picking up the car, I was charged the full amount. A Supervisor had to explain the readjustment to the Cashier. Your business is based on trust in the Advisors and after all these years I am considering other options for future maintenance.
1/2/2025
Dawit G. VERIFIED CUSTOMER
A wonderful guy. Very friendly. So happy with his customer service. Keep it up, John!!
1/1/2025
Eric L. VERIFIED CUSTOMER
Excellent
1/1/2025
Fay C. VERIFIED CUSTOMER
Very friendly and professional
1/1/2025
Monica S. VERIFIED CUSTOMER
Taz Stewart did a great job!!
1/1/2025
Rondie W. VERIFIED CUSTOMER
Excellent customer service, by John Jeffries.
1/1/2025
Henry M. VERIFIED CUSTOMER
I felt that Max did a excellent job explaining the details
1/1/2025
Steve L. VERIFIED CUSTOMER
Darius is very helpful and friendly, thank you.
1/1/2025
Vincent D. VERIFIED CUSTOMER
Great job!
1/1/2025
Marry S. VERIFIED CUSTOMER
John has provided excellent service to me. Thank you.
1/1/2025
Leon M. VERIFIED CUSTOMER
Excellent customer service provided by John Jeffries - prompt, timely and courteous, very professional.
1/1/2025
Deanna Y. VERIFIED CUSTOMER
You will get the top rating from me!
12/31/2024
Jennifer S. VERIFIED CUSTOMER
Tommy was great! I felt like he really listened to me.
12/31/2024
William Q. VERIFIED CUSTOMER
John Jeffries my Honda service advisor was great to work with. He was very professional and extremely knowledgeable about what my vehicle needed to be addressed on my vehicle to keep it in top shape. John kept me advised by text on the status of the service being done which was much appreciated. John is a great asset to Oakland Honda in my opinion