Appreciate Tyler’s personable service and the time he took to go over upcoming maintenance.
8/8/2024
Jack L. VERIFIED CUSTOMER
Thank you
8/8/2024
Carolyn V. VERIFIED CUSTOMER
A few more snacks in the waiting area would be great ! Thanks
8/8/2024
Cherie B. VERIFIED CUSTOMER
Brad always does a great job!
8/8/2024
Susan C. VERIFIED CUSTOMER
Aaron needs to give customers answers to why the statements he made to me don’t match the documentation from your multipoint inspection. And I told him his responses made me not trust a word he explained to me. Quite sad since this TLX is the third TL I purchased and had serviced from Frank Leta Acura. Actually thinking about Munganest Acura next time instead.
8/8/2024
Mary W. VERIFIED CUSTOMER
I called with a question about my bill less than 10 minutes after leaving. A message was taken, but my call was never returned about an extra charge being present
8/8/2024
Johannah M. VERIFIED CUSTOMER
I just bought a tail light kit from a parts store and it’s an OEM Acura tail light kit. It was 100.00. And, a friend took out the old and put in the new in less than 20 minutes. I would like to know how you think you can charge over 1100.00 for a taillight kit? So disappointing.
8/7/2024
Vanessa S. VERIFIED CUSTOMER
Aaron is a great service advisor. He takes the time to listen and ask the right questions to truly understand what the issue is. I appreciate how he keeps you informed through the process and does his very best to make sure it is resolved.
8/7/2024
Rick M. VERIFIED CUSTOMER
All good. Marc is great.
8/7/2024
Thomas E. VERIFIED CUSTOMER
Well done!
8/7/2024
Aaron S. VERIFIED CUSTOMER
Only issue is car was not run through car wash
8/7/2024
Pauline I. VERIFIED CUSTOMER
What is the purchase value
8/6/2024
Ann W. VERIFIED CUSTOMER
He is very polite and helpful.
8/6/2024
Richard M. VERIFIED CUSTOMER
All sales and service people try to make your experience memorable
8/6/2024
Craig S. VERIFIED CUSTOMER
Aaron has done a great job of explaining issues and being upfront about timing of completion. He is very helpful.
8/6/2024
Craig S. VERIFIED CUSTOMER
Great job taking care of the passenger mirror cap that flew off. Thank you!!
8/6/2024
Paulette C. VERIFIED CUSTOMER
Best ever!!!! Aaron Barr is the perfect example of kindness. He was very informative and excellent at his job!
8/6/2024
Carrie M. VERIFIED CUSTOMER
Professional staff
8/5/2024
Deborah H. VERIFIED CUSTOMER
Your service is great and that’s why I bought there again. I came in to service to ask a questions of great concern , while driving. The techs did not know answers which should be simple for mechanics. I realize they can’t know everything about other makes of cars. But these were not hard. Their comment was “that’s the was Nissan engines run, it fine. They were totally incorrect on all 3 questions. I found the answers else where. I love your place ,that’s why I came back. Those question could have had serious consequences. They weren’t hard for any mechanic let alone lay people who don’t even know mechanics. No one went over the dash and screen and functions of the dash.
8/4/2024
Jana L. VERIFIED CUSTOMER
Very pleased with the service and our service rep Brad he went above and beyond to meet us to swap cars. Very much appreciated