Great service as always very satisfied with the customer service.
6/19/2025
Dennis H. VERIFIED CUSTOMER
Kevin communicated with me throughout the process and explained the issue affecting my AC system. He exhibited great customer service.
6/18/2025
Jenean R. VERIFIED CUSTOMER
I brought my car in for an oil change and left with a wobbly tire. My service is not complete therefore not sure why they sent the survey yet. My tire nor my wheel was shaking before I came in but after the service it was worse than when I brought it in
6/18/2025
Nichole S. VERIFIED CUSTOMER
Aaron is FANTASTIC as always!!!
6/18/2025
Eric W. VERIFIED CUSTOMER
Oil change took way longer than expected. I run a business too and 1.5 hours plus commute bring the oil change over 2 hours.
6/18/2025
David B. VERIFIED CUSTOMER
An excellent job!
6/18/2025
Josh M. VERIFIED CUSTOMER
Marc was great as always! In and out with great service ????
6/18/2025
Philip W. VERIFIED CUSTOMER
Lack of follow up. Also whomever answes the phone at 636-251'5951 was unhelpful.
6/17/2025
Charles B. VERIFIED CUSTOMER
On time, in and out.
Always , top notch service.
On my 7 th year of doing business with Frank Leta Acura.
Thanks
6/17/2025
Amy W. VERIFIED CUSTOMER
Very friendly and efficient.
6/17/2025
Leslie D. VERIFIED CUSTOMER
Aaron Barr always gives top service
6/17/2025
Adam E. VERIFIED CUSTOMER
I bought my vehicle 6 weeks ago and the A/C went out so I brought it in. Now the compressor is back ordered and they can’t give me an eta on when it will be in. I also needed work done to fix 3 rock chips in the windshield that was missed when they fixed the rock chips the first time. I was waiting there for my vehicle and was told it would be an hour and a half and I told them I had plans so wouldn’t be able to stay much longer. I finally checked in at 2.5 hours and was told it would be 15 more minutes while they finished up with the rock chips. They finally came got me at 20 minutes and then I left. I got in my car and noticed that they didn’t even fix the windshield. I am completely disappointed with my service and lack of communication. There are other items I am unhappy with but don’t feel like explaining it all on here.
6/16/2025
Raza S. VERIFIED CUSTOMER
The service was great.
6/15/2025
Anna W. VERIFIED CUSTOMER
Only wish your car wash worked, this time and last time I was in car wash wasn’t working , little disappointed but Tyler was very helpful with my car.
6/15/2025
Stephen G. VERIFIED CUSTOMER
I had an 11:45 appointment for an oil change which was not completed until 2:50. 3 hours for an oil change. Did not wash the car. To be blunt, the service experience is not what it used to be or what I expect from Acura.
6/15/2025
Denny U. VERIFIED CUSTOMER
Aaron Barr is an exceptional employee and the reason we continue to have our cars serviced there. His customer service is excellent.
Denny and Pam Ullo
ILX and RDX owners
6/15/2025
Monica Z. VERIFIED CUSTOMER
Thank you
6/14/2025
Joseph S. VERIFIED CUSTOMER
Definitely a job well done and fun to work with.We had questions and he lead us to John Kitchen, Now looking to trade my MDX, for new car. JOHN WAS Knowledgeable to work with. We have an appointment Saturday at noon.
6/14/2025
Darius Y. VERIFIED CUSTOMER
Consistency Professionalism Customer Service Excellence
6/14/2025
James L. VERIFIED CUSTOMER
Aaron continues to provide expert level customer service that represents the high ideals that Frank Leta strives for.