My tires were rotated and someone else accidently didn't tork the drivers side tire. When Leta was informed, they said vote now and got my car in. They test drove fixed it and test drove it again. They took my concerns seriously and got me back on the road quickly. Car drives great. Thanks again.
1/15/2024
Mohammad Z. VERIFIED CUSTOMER
He is very helpful and knowledgeable. Kept us updated on our service and accommodated to our needs
1/15/2024
Denny U. VERIFIED CUSTOMER
Mike did a great job of keeping updated throughout the day and offered a loaner early on which helped since it was going to take most of the day for the service to be completed.
1/14/2024
David W. VERIFIED CUSTOMER
Its not so much the service team, I think the guy there is trying his best to help. It’s the Used car dept that I have issues with. I think they should stand by their car is they sell a car with defects without disclosing. Just seams real shady.
1/13/2024
John P. VERIFIED CUSTOMER
Very professional, addressed all my questions. Great follow up. Well done!
1/13/2024
Nada W. VERIFIED CUSTOMER
Absolutely! I have always had great experiences at Frank Leta’s, whether buying my car or having it serviced.
1/13/2024
Robert L. VERIFIED CUSTOMER
Great job.
1/13/2024
Grace C. VERIFIED CUSTOMER
Cougar explain the details well.
1/12/2024
Al B. VERIFIED CUSTOMER
I really enjoyed working with Cougar. He is very talented and professional.
1/12/2024
Allan L. VERIFIED CUSTOMER
Took car in for an issue that I have been dealing with since I bought the car new. No one could find a solution while the car was under warranty. Always thought that a diagnostic charge was a one time charge. Found out that it is an hourly rate. Definitely a different experience than what I have had in the past.
1/12/2024
Kala W. VERIFIED CUSTOMER
Brad is always professional, informative, and efficient.
1/12/2024
Gary D. VERIFIED CUSTOMER
Excellent.
1/12/2024
Steven K. VERIFIED CUSTOMER
Very informative and has great communication skills. Really good customer service.
1/12/2024
Sharon M. VERIFIED CUSTOMER
Aaron was great. He really cared about helping me.
1/11/2024
Marty D. VERIFIED CUSTOMER
Cougar is always very nice. He explains what they will be doing to my car and answers all of my questions. I trust him and feel confident working with him.
Marty D
1/11/2024
Mary D. VERIFIED CUSTOMER
Excellent service as always working with Cougar Knickerbocker as my advisor. Having a personalized service experience as a long time Leta Acura service user is very important to me.
1/11/2024
Mary H. VERIFIED CUSTOMER
Great service and great communication regarding my repair.
1/11/2024
Jack B. VERIFIED CUSTOMER
Got my car in and out super fast no issues whatsoever !
1/11/2024
Michael D. VERIFIED CUSTOMER
Treated well- work done on time.
1/11/2024
Artemisa H. VERIFIED CUSTOMER
The service was good. And I appreciate it getting a ride home so I could make it to work.
But the bill was confusing and they overcharged me.
I only went there for a inspection which is no more than $35 and I ended up with an oil change and filters that I really didn’t need yet. My bill was more than $200.
According to the electronics and my car, I still had 40% of a life of the oil