Brad is terrific to work with. He’s skilled, knowledgeable, and does his best to address customer needs. Brad gives me complete confidence that I’m in good hands at Frank Leta Acura.
4/13/2024
William S. VERIFIED CUSTOMER
None
4/13/2024
John S. VERIFIED CUSTOMER
Brad Treats us like family. 5star all the way
4/13/2024
Charity A. VERIFIED CUSTOMER
Waiting almost 3 hours for a 9:30 appointment is ridiculous.
4/13/2024
Jennifer G. VERIFIED CUSTOMER
Brad was very professional, courteous and helpful. In addition, the ladies in the service area that helped me with the loaner car were also polite and friendly. I must say the overall experience was superior to any dealership service department I’ve ever visited.
4/13/2024
Richard L. VERIFIED CUSTOMER
Very knowledgeable and personable. Handled my visit with 100% professionalism.
4/12/2024
Pete B. VERIFIED CUSTOMER
Did a great job
4/12/2024
Lisa O. VERIFIED CUSTOMER
There is a small scratch on the back gate below the area where they added two screws. It was not there when I brought my car in. I want it touched up. I am very particular about my car. I am disappointed they scratched my new $50k vehicle.
4/12/2024
Aubrey C. VERIFIED CUSTOMER
My service experience was great. I've been satisfied with the service each appointment and enjoy the professional service.
Tyler was a new face to me and he took great care of me and my car when I came in for routine oil change. I asked and inquired if a couple other concerns could be looked at and done, and he was happy to help and got everything done ??. I'm impressed by his attention and conern of taking care of me and the fast turn around time to get everything done and accomplished. Very impressive. He's a good asset for Frank Leta team.
I hope you continue to have good people join your team and staff providing excellent service. I look forward to seeing Tyler and your staff on future visits and thanks for the great service. It's been a pleasure each time.
4/12/2024
Teresa T. VERIFIED CUSTOMER
Received excellent customer service
4/12/2024
Charles C. VERIFIED CUSTOMER
Kevin did a great job on my service appointment!!
4/11/2024
Ryan P. VERIFIED CUSTOMER
Great communication and very thorough! Highly recommend Brad!
4/11/2024
Theodore R. VERIFIED CUSTOMER
Cougar is very customer oriented. He is very thorough and answers any questions that I might ask. He is an asset to the dealership.
4/11/2024
Daniel B. VERIFIED CUSTOMER
He was good to talk my problems through with my vehicle and he was very knowledgeable.
4/11/2024
Roy J. VERIFIED CUSTOMER
Brad is a true professional!
4/11/2024
Gail K. VERIFIED CUSTOMER
Tyler was fine, however, I had asked another employee in the drop off area to make sure that our brand new RDX not go through the complimentary car wash, only to find out when I called later to check on the status of the service work that my car was in line to go through the car wash. We've been customers for at least 20 years and this is an ongoing problem.
4/11/2024
David F. VERIFIED CUSTOMER
Service was great.
4/10/2024
Kelly G. VERIFIED CUSTOMER
Very satisfied with service
4/10/2024
Kristopher F. VERIFIED CUSTOMER
Brad answered all my questions and had my RDX serviced quickly and I was back on the road within 75 minutes.
I appreciate his professionalism.
THANKS!