Had to back for reinspection for my car. Inspection expired by the time I got my paperwork.
Upon inspection, found out my brake lights where out.decided against the diagnostic and just the bulbs replaced. Three and half hours later. Job complete.
How long does it to replace two bulbs.?
Very frustrating.
8/6/2023
Patricia P. VERIFIED CUSTOMER
Frank Leta has always in my experience provided an exceptional experience. People have always been friendly and professional.
8/5/2023
Linda N. VERIFIED CUSTOMER
Kimberly was very nice and accommodating. I was a little confused that you changed your policy of just driving up to express service for a oil change/ tire rotation with out notifying your customers that you now have to make an appointment
8/5/2023
Johanes M. VERIFIED CUSTOMER
Great service
8/5/2023
Norma W. VERIFIED CUSTOMER
Yes
8/5/2023
Shelli S. VERIFIED CUSTOMER
Tim did a wonderful job with keeping me informed on my vehicle. Very friendly and professional. Great job Tim.
8/5/2023
Michel G. VERIFIED CUSTOMER
Your new maintenance application failed to provide me any status texts during my appointment and the technician was clueless as to why it was not working. You have lost the personal support experience you once had that may cause me to move to another dealership for maintenance support due to your lack of customer care.
8/5/2023
Mary Ann. VERIFIED CUSTOMER
Very good service
8/5/2023
Robert B. VERIFIED CUSTOMER
Kathryn was very helpful during the process and very polite and friendly as well.
8/5/2023
Stephanie M. VERIFIED CUSTOMER
I enjoyed talking with Leigha today. She got me in and out quickly. I’ve been coming to Frank Leta for several years and haven’t met Leigha before. I’d definitely like her to help me with all my service needs in the future.
8/5/2023
Rex H. VERIFIED CUSTOMER
Kathryn is outstanding and a great example of customer service! I appreciate you do much Kathryn how you treated me while getting my van serviced. So kind, professional, and courteous
8/5/2023
Vania G. VERIFIED CUSTOMER
nice and fast service.
thank you!
8/5/2023
John K. VERIFIED CUSTOMER
Great service Tyler saliski
8/5/2023
Patricia S. VERIFIED CUSTOMER
Polite and professional.
8/5/2023
Steve U. VERIFIED CUSTOMER
Jacob listened very well and was very helpful.
8/5/2023
Philip H. VERIFIED CUSTOMER
Very pleased in my dealing with James. I found him very personable & helpful.
8/5/2023
Edward R. VERIFIED CUSTOMER
James was a friendly knowledgeable professional who knew the history of my Accord with the necessary needed service to keep it running top-notch over the 300,000 mark, so the car runs like brand new and Kudos for Zack in the back
8/4/2023
Elaine H. VERIFIED CUSTOMER
Because $109.99 charge for what no one reached out to me about charges I’m on a fixed income and that charge hut my budget I have to wait till next month to pay my electric bill. It’s hard on fixed income.
8/4/2023
Patrick M. VERIFIED CUSTOMER
Hake made sure I knew exactly what work was performing, updated me on the status/progress of the repair, and just overall carried a high level of customer service/satisfaction.